Over the weekend Carolyn and I welcomed a new member to our family here is Milford - Sadie.
We went to the Pet-a-palooza at the Detroit Zoo. We left thinking maybe we'd find a male, lab puppy and came home with a 4 year old, female, German Short Hair Pointer - go figure. Actually she adopted us, or at least Carolyn, while we were looking around.
Sadie (our name for her) is a real sweetheart. She's basically pretty laid-back, but he does have lots of energy, which means lots of walks each day. I'll definitely get my exercise with her. We've taken her to the bark park a coupe of times and let her run. She runs herself out eventually and then sleeps really well that night.
Being a hound, she can be a hand full to walk. She's constantly finding scents to track or seeing squirrels that need to be reminded that they should be up in the trees. I got one of the new head halter leads for her and that solved the pulling issues immediately. I highly recommend them.
So, say hello to Sadie; the newest member of our little Milford family.
Wednesday, September 28, 2011
Thursday, September 22, 2011
A wonderful trip to Canada...
My wife and I went to The Stratford Festival Theater on Tuesday for a matinee performance of Camelot and then spent the night in Woodstock. What a nice day. Stratford is a delightful little town about 20-30 minutes northeast of London, Ontario. The Stratford Festival is an annual series of plays – featuring the plays of Shakespeare and other plays. There are three theaters in Stratford, with varied play bills. The Stratford Festival repertory company is purportedly the largest permanent repertory company in the world.
The Festival Theater that we went to is set is a beautiful park and we resolved to bring a picnic lunch the next time that we come. It is an easy 4 hour drive from Milford, with only a few construction detours, mostly in Canada. We didn’t have time on this trip to spend time downtown in Stratford, but a quick drive-thru showed us that there appear to be lots of cute shops and restaurants, so that’s another thing on the to-do list for next time.
I can certainly recommend this as a great day trip. The season is almost over for this year, but next year we plan to go back to see several plays. There were bus-loads of seniors at the matinee, I suspect for the same reason as we chose it – it’s easier to stay awake for a matinee performance than for one at night. I also wanted to have daylight to drive to Woodstock in, since we were going cross country on back roads to get there. I’d have gotten lost for sure if it was dark.
One frustration for me was the consequence of me buying a cheap GPS years ago. The GPS that I have doesn’t work in Canada or at least I couldn’t figure it out. Apparently I only bought the maps for the U.S. Live and learn. I could have used my smart phone GPS, but the roaming charges in data mode add up quickly, so I had printed off a bunch of Google maps at home and used them. They worked fine.
The only complaint that I have about the Canadian experience is that I think I got ripped off at a gas station – the attendant charged me 10% to do the money exchange of my $20 US, turning it into $18 Canadian. The rate that we hit elsewhere was very close to a 1 to 1 ratio. I guess there those types of crooks in every country.
The Festival Theater that we went to is set is a beautiful park and we resolved to bring a picnic lunch the next time that we come. It is an easy 4 hour drive from Milford, with only a few construction detours, mostly in Canada. We didn’t have time on this trip to spend time downtown in Stratford, but a quick drive-thru showed us that there appear to be lots of cute shops and restaurants, so that’s another thing on the to-do list for next time.
I can certainly recommend this as a great day trip. The season is almost over for this year, but next year we plan to go back to see several plays. There were bus-loads of seniors at the matinee, I suspect for the same reason as we chose it – it’s easier to stay awake for a matinee performance than for one at night. I also wanted to have daylight to drive to Woodstock in, since we were going cross country on back roads to get there. I’d have gotten lost for sure if it was dark.
One frustration for me was the consequence of me buying a cheap GPS years ago. The GPS that I have doesn’t work in Canada or at least I couldn’t figure it out. Apparently I only bought the maps for the U.S. Live and learn. I could have used my smart phone GPS, but the roaming charges in data mode add up quickly, so I had printed off a bunch of Google maps at home and used them. They worked fine.
The only complaint that I have about the Canadian experience is that I think I got ripped off at a gas station – the attendant charged me 10% to do the money exchange of my $20 US, turning it into $18 Canadian. The rate that we hit elsewhere was very close to a 1 to 1 ratio. I guess there those types of crooks in every country.
Monday, September 19, 2011
What a great weekend in Milford...
This past weekend was sort of a last Hurrah for Summer in Milford, Michigan. We had something for everybody going on over the weekend.
On Saturday and Sunday the 2011 Milford Home Tour provided access to five of our Village homes (four of them historic homes), plus visits to the Milford Historical Museum and the Log Cabin was open next to the fire station, with a display of how the original settlers lived in Milford. The Pettibone Creek Powerhouse was also open for tours visits both days and the Friends of Oak Grove Cemetery provided a cell phone based walking tour of the homes of some of Milford’s Civil war heroes, all of whom are buried in Oak Grove Cemetery.
Saturday evening the Milford Downtown Development Authority (DDA) held a reception in Center Street Park to launch the installation of several Detroit Institute of Arts (DIA) Old Masters art reproductions in locations around Milford. The DIA will leave the reproductions on display for a while and people may order reproductions for their homes at several locations around Milford. The DDA reception featured wine and food samples from Milford’s fine restaurants and a walking tour of the installation sites – all in downtown Milford. You can come take the walking tour of the DIA sites anytime for the next couple of months.
Then on Sunday, with all of the events mentioned above still gong on, there was the Tractor Show out at the Huron Valley State Bank and the huge Milford Car Show, which took up all of Main Street all the way through town. Awards were presented for cars voted best in several categories and for best in show. In addition the Rotary held their annual Duck Race fund raiser, with over a thousand little yellow rubber ducks racing down the Huron River. Prizes were awarded to duck ticket holders for the first few ducks to complete the race. My ducks must have pulled a hamstring or something – they finished out of the money.
So it was a great weekend in Milford, Michigan, with something for everyone to do. Start planning now to be a part of this great tradition next year. We’re already starting to plan for next year’s events. So, come on out to Milford and see why it is one of the greatest places in Michigan to live. I’ll even find you a new home while you are there.
On Saturday and Sunday the 2011 Milford Home Tour provided access to five of our Village homes (four of them historic homes), plus visits to the Milford Historical Museum and the Log Cabin was open next to the fire station, with a display of how the original settlers lived in Milford. The Pettibone Creek Powerhouse was also open for tours visits both days and the Friends of Oak Grove Cemetery provided a cell phone based walking tour of the homes of some of Milford’s Civil war heroes, all of whom are buried in Oak Grove Cemetery.
Saturday evening the Milford Downtown Development Authority (DDA) held a reception in Center Street Park to launch the installation of several Detroit Institute of Arts (DIA) Old Masters art reproductions in locations around Milford. The DIA will leave the reproductions on display for a while and people may order reproductions for their homes at several locations around Milford. The DDA reception featured wine and food samples from Milford’s fine restaurants and a walking tour of the installation sites – all in downtown Milford. You can come take the walking tour of the DIA sites anytime for the next couple of months.
Then on Sunday, with all of the events mentioned above still gong on, there was the Tractor Show out at the Huron Valley State Bank and the huge Milford Car Show, which took up all of Main Street all the way through town. Awards were presented for cars voted best in several categories and for best in show. In addition the Rotary held their annual Duck Race fund raiser, with over a thousand little yellow rubber ducks racing down the Huron River. Prizes were awarded to duck ticket holders for the first few ducks to complete the race. My ducks must have pulled a hamstring or something – they finished out of the money.
So it was a great weekend in Milford, Michigan, with something for everyone to do. Start planning now to be a part of this great tradition next year. We’re already starting to plan for next year’s events. So, come on out to Milford and see why it is one of the greatest places in Michigan to live. I’ll even find you a new home while you are there.
Thursday, September 15, 2011
A service worth looking into…
I hear about all sorts of services these says, some of which don’t make much sense to me or which seem to be pretty poor candidates for business success – the pooper scooper people come immediately to mind in that latter category. I mean, I know that people are busy these days, but give me break on that one. Do enough people really need someone to come to their home to scoop up pet poop to make that a viable business model? Maybe, maybe not.
I recently had a nice sit-down with a lady in one of my Chamber of Commerce groups that is with a nationwide outfit called The Fiscal Concierge, LLC. Their motto, “Live your life…We’ll pay the bills”, gives a fairly straightforward and easy to understand explanation about a key part of what they actually do for people and businesses. Basically they take over the responsibility of tracking and paying the monthly bills (the accounts payable) for people and businesses. In addition, for small to medium businesses, they also offer payroll services.
As I discussed this service with Debbie Stroup, the local rep for The Fiscal Concierge (click on the name to go to their corporate web site) it became clear why the family caregivers for an older person might want to use this service to make sure that bills get paid on time. The caregiver role can be overwhelming and taking this duty off of their plate helps immensely. It also makes sense for active seniors who might be off fulfilling life long dreams of travel not to have to worry about the bills going unpaid back home.
Unlike having automated bill paying set up through a bank, this concierge service pays all of your bills, not just those that offer automated payment and the concierge assigned monitors your bank account to make sure that there is enough money in the account to make the payments. Your concierge takes action to alert you or your caregivers when additional funds may need to be transferred into your account to cover the bills.
In addition Debbie mentioned that users of this service receive free identity theft protection from Lifelock (click here for more on the Lifelock identity protection services). These services end up providing great peace of mind to either group of seniors (and caregivers). Identity theft is a huge problem for all and especially for seniors.
Debbie also explained that many small to medium sized businesses find their Accounts Payable service to be a God-send and go on to also use their payroll services, which they offer through ADP Payroll. Small business owners have enough o worry about without having to spend time dealing with accounts payable and payroll issues. Maintaining a good record for making on-time payments is key to establishing the credit worthiness of any business. The Fiscal Concierge has also teamed up with Guardian to provide alarm services for small businesses at a very good rate to further protect your business. They could also provide the Guardian health monitoring services for homebound seniors.
So, as services go, The Fiscal Concierge seems to have very real value and is worth looking into if you are a caregiver for a senior or if you are an active, on-the-go senior. It also makes sense if you are a small to medium business owner. Give Debbie Stroup a call at (248) 366-4811 or email her at dstroup@thefiscon.com and tell her that you read about it on this blog. You won’t get any special discount, but Debbie will be happy to hear that her time spent explaining this all to me was worthwhile. I’m sure you’ll enjoy meeting Debbie, too and discussing your bill paying/accounts payable needs and maybe your payroll needs, if you are a small to medium business.
I recently had a nice sit-down with a lady in one of my Chamber of Commerce groups that is with a nationwide outfit called The Fiscal Concierge, LLC. Their motto, “Live your life…We’ll pay the bills”, gives a fairly straightforward and easy to understand explanation about a key part of what they actually do for people and businesses. Basically they take over the responsibility of tracking and paying the monthly bills (the accounts payable) for people and businesses. In addition, for small to medium businesses, they also offer payroll services.
As I discussed this service with Debbie Stroup, the local rep for The Fiscal Concierge (click on the name to go to their corporate web site) it became clear why the family caregivers for an older person might want to use this service to make sure that bills get paid on time. The caregiver role can be overwhelming and taking this duty off of their plate helps immensely. It also makes sense for active seniors who might be off fulfilling life long dreams of travel not to have to worry about the bills going unpaid back home.
Unlike having automated bill paying set up through a bank, this concierge service pays all of your bills, not just those that offer automated payment and the concierge assigned monitors your bank account to make sure that there is enough money in the account to make the payments. Your concierge takes action to alert you or your caregivers when additional funds may need to be transferred into your account to cover the bills.
In addition Debbie mentioned that users of this service receive free identity theft protection from Lifelock (click here for more on the Lifelock identity protection services). These services end up providing great peace of mind to either group of seniors (and caregivers). Identity theft is a huge problem for all and especially for seniors.
Debbie also explained that many small to medium sized businesses find their Accounts Payable service to be a God-send and go on to also use their payroll services, which they offer through ADP Payroll. Small business owners have enough o worry about without having to spend time dealing with accounts payable and payroll issues. Maintaining a good record for making on-time payments is key to establishing the credit worthiness of any business. The Fiscal Concierge has also teamed up with Guardian to provide alarm services for small businesses at a very good rate to further protect your business. They could also provide the Guardian health monitoring services for homebound seniors.
So, as services go, The Fiscal Concierge seems to have very real value and is worth looking into if you are a caregiver for a senior or if you are an active, on-the-go senior. It also makes sense if you are a small to medium business owner. Give Debbie Stroup a call at (248) 366-4811 or email her at dstroup@thefiscon.com and tell her that you read about it on this blog. You won’t get any special discount, but Debbie will be happy to hear that her time spent explaining this all to me was worthwhile. I’m sure you’ll enjoy meeting Debbie, too and discussing your bill paying/accounts payable needs and maybe your payroll needs, if you are a small to medium business.
Monday, September 12, 2011
Singing in the lifeboats of life...
From Voltaire comes today’s advice ditty: "Life is a shipwreck but we must not forget to sing in the lifeboats."
Don’t forget to sing in the lifeboats was the title of a recent little book by Ross & Kathryn Petras that provided advice taken from the sayings and writings of great people through the ages about dealing with hardships. The main theme running through the book appears to be keeping a positive attitude and a sense of humor in the face of adversity.
We can all certainly use both in the midst of the economic shipwreck that we are living through right now. I often find it comforting to sing (if only in my head) some of the little songs that are a part of the church service at my church. Many of them are little 2-4 line songs used to introduce some part of the service, so they stick in your head quite easily. Sometimes snippets of other, more popular and secular songs seem to help.
What songs do you sing in the lifeboat?
Don’t forget to sing in the lifeboats was the title of a recent little book by Ross & Kathryn Petras that provided advice taken from the sayings and writings of great people through the ages about dealing with hardships. The main theme running through the book appears to be keeping a positive attitude and a sense of humor in the face of adversity.
We can all certainly use both in the midst of the economic shipwreck that we are living through right now. I often find it comforting to sing (if only in my head) some of the little songs that are a part of the church service at my church. Many of them are little 2-4 line songs used to introduce some part of the service, so they stick in your head quite easily. Sometimes snippets of other, more popular and secular songs seem to help.
What songs do you sing in the lifeboat?
Saturday, September 10, 2011
We’ve all fallen down the rabbit hole…
A bunch of us were discussing the current real estate market in the office the other day, when it hit me that we’ve all fallen down the rabbit hole and are now wandering around in Wonderland with Alice. That would seem to be the only logical explanation for the madness that is real estate these days. Surely the insanity that we face each day in the realm of short sales defies any other explanation.
For a while, I was using the analogy of the man behind the curtain from The Wizard of Oz to explain the great and powerful Investor – the man behind the curtain to whom everyone bowed and scraped and whose actions and pronouncements no one understood.
But, perhaps the richer set of characters in Alice in Wonderland would provide more opportunities to give face to the various banks and characters that we encounter in our real estate lives today – the Cheshire Fat Cat and the Mad Hatter would seem to be especially appropriate to represent some of the short sale bankers and negotiators that I’ve hit.
The sad conclusion that we all came to in our discussion is that this is no longer an anomaly, but rather represents the new reality of our market. I suppose the sooner that one comes to grips with that the better. As one who is naturally a bit of a cynic and can appreciate the absurd this Dali-esk landscape s beginning to look natural – “Look is that a clock melting over the side of that table? No, it’s a clock measuring the time passing on a short sale!”
What did the bank say about our offer? They said to lower the offer and resubmit it. OK, which way to the tea party, Mr. Hatter?
Thursday, September 1, 2011
Post Irene - what was really covered?
One major aftershock of Hurricane Irene (See you didn’t know that hurricanes can have aftershocks, too, did you?) is that homeowners are discovering that much of the real damage caused by Irene is not covered by their homeowners insurance policies.
While those who took a direct hit by the high winds that Irene packed will likely be covered (but not necessarily); the majority of Irene’s damage was caused by flooding (either tidal surges or rain-swollen streams and rivers) and that is almost never covered (unless you have flood insurance or a flood rider on your policy). Those in land locked Vermont, who were ravaged by swollen rivers, are particularly out of luck. Most did not have flood insurance, since they did not live in normal flood zones.
The other thing that sometimes comes into play is where a possession is when the damage occurs. If your car is sitting out in the driveway and the flooding from Irene’s rains inundates it, ruining it and causing a total loss, then your car insurance policy will likely cover the replacement. However, it you parked it in the garage to avoid any possibility of hail damage and that same flood water inundated it in your garage, it would fall under the homeowners’ policy and may not be covered since you didn’t have flood insurance. There was a good article in the Sacramento Bee about the gaps in insurance coverage that are letting insurance companies off the hook for most of Irene’s damage.
Irene is one of hundred-year events that we’ve been seeing a lot of lately. If nothing else it should cause all of us to question what is covered and not covered when big natural disasters hit. If my car is in the driveway when the tornado goes through uprooting a big tree that falls on it is it my car insurance or my homeowners policy that I should turn to for coverage and a replacement? What about if it was in the garage at the time and the tree crushed both the garage and my car?
Most of us probably suffer from the FDH syndrome when it comes to insurance – Fat, Dumb and Happy. We really don’t know what is covered and what’s not. Perhaps we don’t really want to know. But, in this case; what we don’t know can hurt us. Check your coverage before it’s time to try to file a claim.
While those who took a direct hit by the high winds that Irene packed will likely be covered (but not necessarily); the majority of Irene’s damage was caused by flooding (either tidal surges or rain-swollen streams and rivers) and that is almost never covered (unless you have flood insurance or a flood rider on your policy). Those in land locked Vermont, who were ravaged by swollen rivers, are particularly out of luck. Most did not have flood insurance, since they did not live in normal flood zones.
The other thing that sometimes comes into play is where a possession is when the damage occurs. If your car is sitting out in the driveway and the flooding from Irene’s rains inundates it, ruining it and causing a total loss, then your car insurance policy will likely cover the replacement. However, it you parked it in the garage to avoid any possibility of hail damage and that same flood water inundated it in your garage, it would fall under the homeowners’ policy and may not be covered since you didn’t have flood insurance. There was a good article in the Sacramento Bee about the gaps in insurance coverage that are letting insurance companies off the hook for most of Irene’s damage.
Irene is one of hundred-year events that we’ve been seeing a lot of lately. If nothing else it should cause all of us to question what is covered and not covered when big natural disasters hit. If my car is in the driveway when the tornado goes through uprooting a big tree that falls on it is it my car insurance or my homeowners policy that I should turn to for coverage and a replacement? What about if it was in the garage at the time and the tree crushed both the garage and my car?
Most of us probably suffer from the FDH syndrome when it comes to insurance – Fat, Dumb and Happy. We really don’t know what is covered and what’s not. Perhaps we don’t really want to know. But, in this case; what we don’t know can hurt us. Check your coverage before it’s time to try to file a claim.
Wednesday, August 31, 2011
Another miracle of real estate…
I had the opportunity to hear all about yet another miracle of real estate. It seems that the property that I visited recently on a potential listing appointment was somehow overlooked by the angry gods of real estate and spared any apparent loss in value. Nestled in a neighborhood that was ravaged by those same angry gods to the tune of 45% value losses over the last few years, this property was somehow passed over and has retained its peak value, according to the homeowner.
Not only have the gods of home devaluation smiled upon this house, but many of the minions that associate with those gods have also decided that this house will be the exception. The god of home mechanicals has determined that the 30 year old furnace probably has another 30 years in it, so there is no need to replace it, nor the water heater which is after all on 15 years old. The goddess of roofs has decreed that 30 years have not diminished the sturdy shingles that make it up and indeed she has directed many of the shingles to curl up in smiles in celebration. The goddess of the galley kitchen has joined the celebration by assuring the owners that retro-look vinyl countertops are back in favor and that Harvest Gold appliances are again all the rage in kitchen design.
The owners also took offense at my suggestion that replacements for their old aluminum framed windows might add value. They have been assured by the window spirits that aluminum is much sturdier than those new-fangled vinyl windows. They also assured me that air conditioning is not required, since it only gets hot a few weeks each year and the goddess of comfort is perfectly happy with just opening the windows during those warm stretches.
Needless to say, we could not arrive at an agreement on a listing price. They certainly felt sympathy for the unfortunate other homeowners in their sub whom the gods had not passed over and who have sold in the last 2-3 months for so much less than their home is worth; but they opined that they certainly aren’t going to give their home away, so they’ll find someone else who will appreciate its value more than I did.
I thanked then for their time and wished them luck and stood outside for a while looking for any visible sign that the gods may have used to mark this house for the various miracles that have occurred for it. I couldn’t see any through the overgrown bushes that completely obscure the front of the house.
Monday, August 29, 2011
Reading market reports can give yo a headache...
Every week starts off with reports issued by various groups like the National Association of Realtors (NAR) and the Mortgage Bankers Association (MBA) and others trying to analyze and report what it going on in the real estate market. Reading those reports can leave you scratching your head and wondering, “What did they just say?” That is especially true if you read any of the compilation reports where the Arthur combines 2-3 of the other reports.
This morning’s RealtyTimes report had one such article in which the author, Carla Hill juxtapositioned bits and pieces from some of the official releases of various learned groups. Reading any two sentences in a row almost makes your head spin. Delinquency rates are up, but they are also down (new delinquencies vs. 90+ day delinquencies). Home affordability is the best it’s ever been, but no one can afford to buy a house. Huh?
Both NAR economist Lawrence Yun and MBA chairman Bob Nielson agreed that tight credit requirements by banks, in addition to continued economic weakness are the major culprits. Overall sales of existing homes declined by 3.5% in July from June in the U.S. Of course there are some bright spots – a couple of the regions that both groups track are in positive territory – the Midwest with a 1% growth in existing home sales and the Northeast with 2.7% growth. The Midwest even saw 31.3% year-over-year growth in existing home sales.
I guess it’s best just to ignore all of these higher level reports and focus upon the market that’s right in front o me. I report on it every week on my Web sites. Even in my little patch, which covers only 9 townships in Southeastern Michigan there is great variability. A few of the townships – West Bloomfield, Highland and White Lake – are still mired in foreclosures. A few are just putzing along with relatively low sales activity even if their homes are more affordable that ever – Milford, Green Oak and Hartland. A couple are doing OK, with reasonable sales activity – Commerce and Brighton – and one is doing fairly well by today’s standards with new build home sales driving its market – South Lyon. You can see all of the statistics that I report about those markets at www.movetomilford.com.
Home prices nationally are still declining and that is generally true in my little patch too; although, the rate of decline has dropped into the low single digits, which is a good thing. I also seeing more and more homes sell for well above their assessed value, which is an indication more than anything that the assessors may have overshot the mark on lowering home values for tax purposes. Low bank appraisals also continue to be a major issue in my market and that issue is not helped by the lower assessed values. Both assessors and appraisers are now using distressed home sales as comps, which has created sort of a downward spiral effect.
Low inventory is becoming a real issue here, too; especially in our traditional market sweet spot of $200-400K. The people who own those homes now are under water on them and reluctant to put them on the market. So, what “move-up” buyers we have out looking are finding pretty bare shelves in this market. The lease market inventory has also almost dried up, since so many displaced people have been renting while they try to rebuild their credit. It’s very tough to find anything in the lower end of the rental market (under $1,500) that is suitable for a family to live in.
As a Realtor, I guess I benefit from one of the bad news-good news statistics, too. The bad news is that many licensed agents have left the business (especially the part timers). The good news is that I get more of what little business is left. That seems to be true across the country too, with the number of Realtors down considerably and fewer coming into the business. Of course brokers don’t like that, since there are fewer agents to collect monthly fees from to sustain the broker business model. Maybe that will force some changes to that whole model.
So, that’s my report from the hinterlands. Things are good. Things are bad. Things are up and things are down. Everybody knows why, but nobody knows how to change anything. Blame the banks. Blame the government. Blame anybody but me.
This morning’s RealtyTimes report had one such article in which the author, Carla Hill juxtapositioned bits and pieces from some of the official releases of various learned groups. Reading any two sentences in a row almost makes your head spin. Delinquency rates are up, but they are also down (new delinquencies vs. 90+ day delinquencies). Home affordability is the best it’s ever been, but no one can afford to buy a house. Huh?
Both NAR economist Lawrence Yun and MBA chairman Bob Nielson agreed that tight credit requirements by banks, in addition to continued economic weakness are the major culprits. Overall sales of existing homes declined by 3.5% in July from June in the U.S. Of course there are some bright spots – a couple of the regions that both groups track are in positive territory – the Midwest with a 1% growth in existing home sales and the Northeast with 2.7% growth. The Midwest even saw 31.3% year-over-year growth in existing home sales.
I guess it’s best just to ignore all of these higher level reports and focus upon the market that’s right in front o me. I report on it every week on my Web sites. Even in my little patch, which covers only 9 townships in Southeastern Michigan there is great variability. A few of the townships – West Bloomfield, Highland and White Lake – are still mired in foreclosures. A few are just putzing along with relatively low sales activity even if their homes are more affordable that ever – Milford, Green Oak and Hartland. A couple are doing OK, with reasonable sales activity – Commerce and Brighton – and one is doing fairly well by today’s standards with new build home sales driving its market – South Lyon. You can see all of the statistics that I report about those markets at www.movetomilford.com.
Home prices nationally are still declining and that is generally true in my little patch too; although, the rate of decline has dropped into the low single digits, which is a good thing. I also seeing more and more homes sell for well above their assessed value, which is an indication more than anything that the assessors may have overshot the mark on lowering home values for tax purposes. Low bank appraisals also continue to be a major issue in my market and that issue is not helped by the lower assessed values. Both assessors and appraisers are now using distressed home sales as comps, which has created sort of a downward spiral effect.
Low inventory is becoming a real issue here, too; especially in our traditional market sweet spot of $200-400K. The people who own those homes now are under water on them and reluctant to put them on the market. So, what “move-up” buyers we have out looking are finding pretty bare shelves in this market. The lease market inventory has also almost dried up, since so many displaced people have been renting while they try to rebuild their credit. It’s very tough to find anything in the lower end of the rental market (under $1,500) that is suitable for a family to live in.
As a Realtor, I guess I benefit from one of the bad news-good news statistics, too. The bad news is that many licensed agents have left the business (especially the part timers). The good news is that I get more of what little business is left. That seems to be true across the country too, with the number of Realtors down considerably and fewer coming into the business. Of course brokers don’t like that, since there are fewer agents to collect monthly fees from to sustain the broker business model. Maybe that will force some changes to that whole model.
So, that’s my report from the hinterlands. Things are good. Things are bad. Things are up and things are down. Everybody knows why, but nobody knows how to change anything. Blame the banks. Blame the government. Blame anybody but me.
Friday, August 26, 2011
Getting ahead of the email from Libya…
I thought that I would post this to allow fellow Realtors to get ahead of the curve on he next big eMail fraud campaign that you can expect.
“Hello fellow Realtor. I need your help. I was a very successful Realtor in Tripoli, Libya until just recently. My major clients – the Qadafi family – were major property owners; however, an unexpected change of fortune made it necessary for them to liquidate their holdings recently. I was able to get short sale approvals pushed through rather quickly during the changes that recently overtook the country and was successful in selling over $50 Million worth of prime Tripoli properties to advancing rebel investor groups.
In the ensuing chaos of the rebellion, the Qaddafi family assets and my commission of some $5 Million dollars U.S. was frozen by The United States and other NATO countries. I am assured by the bank that my commission is safe and that it will be released to me within a few months, if I post a 10% surety bond - $500,000. U.S. .
I am hoping that you can help me with that bond. Since I had to flee the fighting in my country I have no current access to my own bank accounts in Libya, which I assure you would be sufficient to past the surety bond. I am prepared to offer a large premium for your support. I have arranged with four other Realtors in various locations around the world for loans of $100,000 each for a period not to exceed 6 months, with a payback of $200,000 at the end of that period.
As you can tell, I am a very generous man and more than willing to reward those who assist me through this unfortunate time in my life. If you can help, please let me know via return email and I will forward instructions on how to wire your funds to my transfer agent, the firm of Dewey, Cheatum and Howe, in London. Thank you for your support.”
“Hello fellow Realtor. I need your help. I was a very successful Realtor in Tripoli, Libya until just recently. My major clients – the Qadafi family – were major property owners; however, an unexpected change of fortune made it necessary for them to liquidate their holdings recently. I was able to get short sale approvals pushed through rather quickly during the changes that recently overtook the country and was successful in selling over $50 Million worth of prime Tripoli properties to advancing rebel investor groups.
In the ensuing chaos of the rebellion, the Qaddafi family assets and my commission of some $5 Million dollars U.S. was frozen by The United States and other NATO countries. I am assured by the bank that my commission is safe and that it will be released to me within a few months, if I post a 10% surety bond - $500,000. U.S. .
I am hoping that you can help me with that bond. Since I had to flee the fighting in my country I have no current access to my own bank accounts in Libya, which I assure you would be sufficient to past the surety bond. I am prepared to offer a large premium for your support. I have arranged with four other Realtors in various locations around the world for loans of $100,000 each for a period not to exceed 6 months, with a payback of $200,000 at the end of that period.
As you can tell, I am a very generous man and more than willing to reward those who assist me through this unfortunate time in my life. If you can help, please let me know via return email and I will forward instructions on how to wire your funds to my transfer agent, the firm of Dewey, Cheatum and Howe, in London. Thank you for your support.”
Monday, August 22, 2011
A nation hunkered down...
In today’s Bloomberg News there is a story about homebuyers “hunkering down” in today’s economy instead of buying homes. The story used the definition of hunkering down as hiding in fear. The reporter sited instances where buyers even pulled back offers, based upon the turmoil in the stock market and the resulting uncertainty overall with the economy. People are hunkering rather than buying.
I guess the news is bad. NAR reported that July sales fell to the lowest point this year and Karl Case of the Case-Shiller report even was quoted in the Bloomberg article as stating that another recession may happen if the housing segment continues its swoon.
Indications of the malaise included the fact that applications for mortgages to buy homes dropped to a 13-month low in the week ended Aug. 12, even with rates at historic low levels, according to the Mortgage Bankers Association. The article reported that Bloomberg Consumer Comfort Index sank to the lowest since the official recession. In addition the stock market has been down for 4-5 weeks, so many people have seen their down payment nest eggs disappear. Even with low mortgage rates there has also been a huge increase in cancelled deals due to low appraisals according to the story.
The result of all of this gloomy news is a nation hunkered down, doing nothing until this all blows over. However, this is one of those chicken or egg situations. In the past, the economy has always been led out of recessions by the housing industry. Improvements n home buying led to increases in building which led to better employment and on and on. This time no one is buying, so few builders are building and the whole mess is feeding upon itself.
Even attempts by the government to encourage home buying by keeping rates low and promoting program after program to encourage lenders to loosen up have not worked. The encouraging news that foreclosures were down the last couple of months was driven as much as anything by the lenders’ reaction to the various robo-signing investigations into foreclosure irregularities, not by shifts in the fundamentals of the housing market.
So, what’s a Realtor to do in this hunkered down world? In my area at least, there are still sales happening – they are just low-end sales to investors and first time buyers. So I focus upon them. There are few move-up buyers (those in the move-up sweet spot in this market of $200-400K) out looking, but I do get an occasional one or two. They are usually very finicky and are really looking to steal a move-in ready house at “destroyed foreclosure” prices. It’s just the nature of the market.
Many of the buyers in the move-up price range in this area aren’t the classic move-up buyer with a house to sell or who just sold; they are the people who lost their own homes to foreclosure 3-4 years ago and now have repaired their credit enough to start looking top buy a home again. They have to be vetted carefully with a good mortgage person, so that I don’t waste a lot of time with wishful thinkers instead of real buyers. More than once my mortgage person has had to tell them that they still have work to do on their credit before they should be out looking.
I guess that Realtors need to use the other definition of “hunkered down” that I found on-line in the Urban Dictionary – “to get to work, to focus on the job at hand.” We have to hunker down to the basics and work harder at sales that return less in order to get through this mess. If there is any good news to come out of all of this it’s the exit from the real estate business of the marginal, would-be Realtors and part-timers. That has concentrated what little business there is out there to the Realtors who have hunkered down to ride this thing out. So, hunker down fellow Realtors and let’s work our way through this recession. And for all of you would be home buyers, I'd say, "Get out there and do the patriotic thing - buy a house and help America get out of this recession."
I guess the news is bad. NAR reported that July sales fell to the lowest point this year and Karl Case of the Case-Shiller report even was quoted in the Bloomberg article as stating that another recession may happen if the housing segment continues its swoon.
Indications of the malaise included the fact that applications for mortgages to buy homes dropped to a 13-month low in the week ended Aug. 12, even with rates at historic low levels, according to the Mortgage Bankers Association. The article reported that Bloomberg Consumer Comfort Index sank to the lowest since the official recession. In addition the stock market has been down for 4-5 weeks, so many people have seen their down payment nest eggs disappear. Even with low mortgage rates there has also been a huge increase in cancelled deals due to low appraisals according to the story.
The result of all of this gloomy news is a nation hunkered down, doing nothing until this all blows over. However, this is one of those chicken or egg situations. In the past, the economy has always been led out of recessions by the housing industry. Improvements n home buying led to increases in building which led to better employment and on and on. This time no one is buying, so few builders are building and the whole mess is feeding upon itself.
Even attempts by the government to encourage home buying by keeping rates low and promoting program after program to encourage lenders to loosen up have not worked. The encouraging news that foreclosures were down the last couple of months was driven as much as anything by the lenders’ reaction to the various robo-signing investigations into foreclosure irregularities, not by shifts in the fundamentals of the housing market.
So, what’s a Realtor to do in this hunkered down world? In my area at least, there are still sales happening – they are just low-end sales to investors and first time buyers. So I focus upon them. There are few move-up buyers (those in the move-up sweet spot in this market of $200-400K) out looking, but I do get an occasional one or two. They are usually very finicky and are really looking to steal a move-in ready house at “destroyed foreclosure” prices. It’s just the nature of the market.
Many of the buyers in the move-up price range in this area aren’t the classic move-up buyer with a house to sell or who just sold; they are the people who lost their own homes to foreclosure 3-4 years ago and now have repaired their credit enough to start looking top buy a home again. They have to be vetted carefully with a good mortgage person, so that I don’t waste a lot of time with wishful thinkers instead of real buyers. More than once my mortgage person has had to tell them that they still have work to do on their credit before they should be out looking.
I guess that Realtors need to use the other definition of “hunkered down” that I found on-line in the Urban Dictionary – “to get to work, to focus on the job at hand.” We have to hunker down to the basics and work harder at sales that return less in order to get through this mess. If there is any good news to come out of all of this it’s the exit from the real estate business of the marginal, would-be Realtors and part-timers. That has concentrated what little business there is out there to the Realtors who have hunkered down to ride this thing out. So, hunker down fellow Realtors and let’s work our way through this recession. And for all of you would be home buyers, I'd say, "Get out there and do the patriotic thing - buy a house and help America get out of this recession."
Friday, August 19, 2011
The good ole days were always that good...
“How easy it is to think that the good old days were only good.” (Herb Chilstrom), from the Jack’s Winning Word blog.
Herb had a good point. We hear a lot about the good ole days in real estate and we tend to think about and mention only the fond memories; however, all was not always good in the old days. Those who have been in the business for longer than the last 8-10 years can tell stories that will make you cringe at the thought of going through what they went through in some of those old days, especially the days of hyper-inflation when mortgage rates were well above 10%.
I’m not sure that I can point back to good ole days, since I‘ve only been doing real estate for 10 years. It seems to me that I’ve been in what has consistently been described as a buyers market for all of that time, although certainly not as bad as it has been for the last few years. I’ve heard stories about the days when there were sellers markets and how frenetic the pace was back then, with bidding wars for almost every house. The Realtors who lived through that era don’t make it sound all that good either.
I suppose the best that one can hope for, in terms of perhaps a rational market, would be a “normal” market, whatever that it. I’ve seen differing definitions of what a “normal” market might look like, usually expressed in terms of inventory levels, days on market levels, mortgage rate levels, a balance between buyers and sellers and other factors. It must be a rather elusive mix because I haven’t seen it in 10 years. Perhaps the balanced market is like Bigfoot, often talked about but seldom, if ever, seen.
I suspect that people describing the “normal market” are actually reminiscing about some time in their personal lives that they remember as happy times and they associate those times with the real estate market. You really can’t turn back the clock, so longing for the good ole days is really a waste of time. Better that you should put that energy into figuring out how to deal with the days that are in front of you – for some, these are the “good ole days” that we’ll all tell our grandchildren about some day.
Herb had a good point. We hear a lot about the good ole days in real estate and we tend to think about and mention only the fond memories; however, all was not always good in the old days. Those who have been in the business for longer than the last 8-10 years can tell stories that will make you cringe at the thought of going through what they went through in some of those old days, especially the days of hyper-inflation when mortgage rates were well above 10%.
I’m not sure that I can point back to good ole days, since I‘ve only been doing real estate for 10 years. It seems to me that I’ve been in what has consistently been described as a buyers market for all of that time, although certainly not as bad as it has been for the last few years. I’ve heard stories about the days when there were sellers markets and how frenetic the pace was back then, with bidding wars for almost every house. The Realtors who lived through that era don’t make it sound all that good either.
I suppose the best that one can hope for, in terms of perhaps a rational market, would be a “normal” market, whatever that it. I’ve seen differing definitions of what a “normal” market might look like, usually expressed in terms of inventory levels, days on market levels, mortgage rate levels, a balance between buyers and sellers and other factors. It must be a rather elusive mix because I haven’t seen it in 10 years. Perhaps the balanced market is like Bigfoot, often talked about but seldom, if ever, seen.
I suspect that people describing the “normal market” are actually reminiscing about some time in their personal lives that they remember as happy times and they associate those times with the real estate market. You really can’t turn back the clock, so longing for the good ole days is really a waste of time. Better that you should put that energy into figuring out how to deal with the days that are in front of you – for some, these are the “good ole days” that we’ll all tell our grandchildren about some day.
Tuesday, August 16, 2011
Hello, I’m an experienced Realtor and you’re an idiot…
Did you ever hit one of those long-term Realtors who thinks that everyone else in real estate is an idiot because they don’t all do it the way he/she does? It’s particularly maddening when they are also the type that starts most sentences with “I’m not going to let my buyer(seller) do that… or maybe I won’t even show my buyer (seller) your ridiculous offer, unless… or maybe I would never let my buyer (seller) use that type of mortgage company, I’m going to require them to get pre-approved by…
Some of the Realtors that I’ve hit lately, especially in the short sale market have been condescending to the point of being just plain rude. It’s certainly true that I don’t know everything about short sales, but I do think I know right from wrong and how to advise my clients to do what’s right – for them. Perhaps that is the issue; it may not be “right” for these old timers’s clients, at least not in their minds.
This is really a form of bullying, which many Realtors use as what they believe is a negotiating tactic. It’s as tiresome as the agent who whines their way through a litany of issues large and small that they have with the property that you represent as preparation for some low-ball offer that they may have advised their client to thrown in. Both waste time and both are really ego-driven attempts at misdirection to see if they can get the other side to blink or tire out and capitulate.
I’ve even had one of these prima donnas dress me down in front of her client because I didn’t have my client offer the best home warranty for her client – not the one that she always offers her clients. HELLO. I represented the other side, honey. I did the best I could for my client. You saw the warranty well ahead of closing, why didn’t you advise your client to upgrade it, if it wasn’t what you would have offered.
I guess it’s all just human nature. There will always be people in any profession who see it as a zero sum game – in order for them to win, you have to lose. I hope that I try to play the game such that everybody can feel like they won.
I’ve only been at it for 10 years, so I guess that old school agent with 20-30 years in the business will always see me as an idiot who doesn’t know what he’s doing or who is doing it wrong. So, I smile and try to stay calm and let them rant and rage and vent until they’ve run out of steam…and they always run out of steam, because once the hot air is gone, so is the steam. There. See, I feel better already.
Some of the Realtors that I’ve hit lately, especially in the short sale market have been condescending to the point of being just plain rude. It’s certainly true that I don’t know everything about short sales, but I do think I know right from wrong and how to advise my clients to do what’s right – for them. Perhaps that is the issue; it may not be “right” for these old timers’s clients, at least not in their minds.
This is really a form of bullying, which many Realtors use as what they believe is a negotiating tactic. It’s as tiresome as the agent who whines their way through a litany of issues large and small that they have with the property that you represent as preparation for some low-ball offer that they may have advised their client to thrown in. Both waste time and both are really ego-driven attempts at misdirection to see if they can get the other side to blink or tire out and capitulate.
I’ve even had one of these prima donnas dress me down in front of her client because I didn’t have my client offer the best home warranty for her client – not the one that she always offers her clients. HELLO. I represented the other side, honey. I did the best I could for my client. You saw the warranty well ahead of closing, why didn’t you advise your client to upgrade it, if it wasn’t what you would have offered.
I guess it’s all just human nature. There will always be people in any profession who see it as a zero sum game – in order for them to win, you have to lose. I hope that I try to play the game such that everybody can feel like they won.
I’ve only been at it for 10 years, so I guess that old school agent with 20-30 years in the business will always see me as an idiot who doesn’t know what he’s doing or who is doing it wrong. So, I smile and try to stay calm and let them rant and rage and vent until they’ve run out of steam…and they always run out of steam, because once the hot air is gone, so is the steam. There. See, I feel better already.
Monday, August 15, 2011
Homeowners are just collateral damage in this fight...
The Sunday Detroit News had a front page story in the Sunday paper with the headline Homeowners Forced Out While Seeking Relief, with the sub-headline – Fannie Mae Pressures Banks To Foreclose, Contrary To Promises To Keep Families In Homes, Preserve Neighborhoods. The story took up three pages inside the paper, including lots of back story information about Fannie Mae and Freddie Mac and FHA and all of the other government organizations with fingers in this pot.
Newspapers love to take potshots at large government organizations, even if they are easy targets. There is usually enough ineptitude to flesh out the story. Throw in an All-America family with a hard luck story and you have the makings of what passes for journalism these days.
The gist of the story was that this local family fell on hard times and got a year behind on their mortgage. They were in the process of negotiating a HAMP loan modification when the bank foreclosed on their home, supposedly under pressure to do so by Fannie Mae. There’s a lot of fuzziness in the story and everyone who might have had really good first hand information refused to be interviewed for the story. One telling comment that was captured in the story was made by a Fannie Mae official who said that Fannie Mae needs to keep pressure on the banks to speed up their HAMP processing, so they push for foreclosures to motivate the banks. Notice that no mention was made of the families who are in those homes.
The truth is that all of these bureaucrats, whether with the banks or the GSE’s or other government organizations, just see these cases in the abstract. These are assets to them, not people’s homes. They have rules that need to be blindly followed, not individual situations that need to be evaluated on a case-by-case basis. I’m absolutely sure that the bureaucrat who made the decision to foreclosed on the home that was featured had (and has) no idea about the family that lives there, what they when through to get into that situation and what they were trying to do to make things right.
The bureaucrat at Fannie Mae doesn’t care. It’s not their job. They just know that the bank had requested yet another extension to the foreclosure process - one too many in their estimation – so, it was time to show the bank who’s boss and force the foreclosure. Nor did the guy or gal at the bank care. To them, it was just another asset that went into foreclosure. After all those people out there (whoever they are) would have probably just defaulted on the new loan, too.
So, “those people” out here sued. They sued the bank. They sued Fannie Mae. They sued anyone that they thought might be part of the giant conspiracy to throw them out of their home. And they made noise locally, which the local newspaper picked up on and decided would make a good story.
Will they get to keep their home? Will the bank, Fannie Mae, Freddie Mac and others be held accountable for actually following the rules of HAMP? Will pigs fly? We’ll probably never know. The story has run and the paper is on to tomorrow’s headlines.
The bureaucrats involved are used to shrugging off pesky people and lawsuits like this. After all the Federal Government can’t really be sued no mater how stupidly or egregiously it behaves. And, the bank is too big to fail and has pockets that are too deep to really try to win a lawsuit against. So we have the Don Quixote homeowners tilting against the bureaucratic windmill. Little do they realize that they are but collateral damage in the real fight between the Washington bureaucrats and the bank bureaucrats. That fight is not about the homeowners anyway – they are just assets to both sides – it’s about power, who has it and who can make whom blink.
Newspapers love to take potshots at large government organizations, even if they are easy targets. There is usually enough ineptitude to flesh out the story. Throw in an All-America family with a hard luck story and you have the makings of what passes for journalism these days.
The gist of the story was that this local family fell on hard times and got a year behind on their mortgage. They were in the process of negotiating a HAMP loan modification when the bank foreclosed on their home, supposedly under pressure to do so by Fannie Mae. There’s a lot of fuzziness in the story and everyone who might have had really good first hand information refused to be interviewed for the story. One telling comment that was captured in the story was made by a Fannie Mae official who said that Fannie Mae needs to keep pressure on the banks to speed up their HAMP processing, so they push for foreclosures to motivate the banks. Notice that no mention was made of the families who are in those homes.
The truth is that all of these bureaucrats, whether with the banks or the GSE’s or other government organizations, just see these cases in the abstract. These are assets to them, not people’s homes. They have rules that need to be blindly followed, not individual situations that need to be evaluated on a case-by-case basis. I’m absolutely sure that the bureaucrat who made the decision to foreclosed on the home that was featured had (and has) no idea about the family that lives there, what they when through to get into that situation and what they were trying to do to make things right.
The bureaucrat at Fannie Mae doesn’t care. It’s not their job. They just know that the bank had requested yet another extension to the foreclosure process - one too many in their estimation – so, it was time to show the bank who’s boss and force the foreclosure. Nor did the guy or gal at the bank care. To them, it was just another asset that went into foreclosure. After all those people out there (whoever they are) would have probably just defaulted on the new loan, too.
So, “those people” out here sued. They sued the bank. They sued Fannie Mae. They sued anyone that they thought might be part of the giant conspiracy to throw them out of their home. And they made noise locally, which the local newspaper picked up on and decided would make a good story.
Will they get to keep their home? Will the bank, Fannie Mae, Freddie Mac and others be held accountable for actually following the rules of HAMP? Will pigs fly? We’ll probably never know. The story has run and the paper is on to tomorrow’s headlines.
The bureaucrats involved are used to shrugging off pesky people and lawsuits like this. After all the Federal Government can’t really be sued no mater how stupidly or egregiously it behaves. And, the bank is too big to fail and has pockets that are too deep to really try to win a lawsuit against. So we have the Don Quixote homeowners tilting against the bureaucratic windmill. Little do they realize that they are but collateral damage in the real fight between the Washington bureaucrats and the bank bureaucrats. That fight is not about the homeowners anyway – they are just assets to both sides – it’s about power, who has it and who can make whom blink.
Tuesday, August 9, 2011
Stinking up the place...
Today’s issue of RealtyTimes contains an article titles “Short Sales Still Irritate” by Bob Hunt. It cites a recent survey by the California Association of Realtors (CAR) that not surprisingly showed continued and growing frustration on the part of Realtors with the short sale process and the banks involved with them. I suspect that “Short Sales Still Infuriate” would have been a more apropos title.
The Hunt article discusses the work that CAR (supported by NAR) has done to try to get changes mandated to the banks, thus far to no avail; and their recent spate of advertising imploring the lenders to get their act together. It also gives statistics from the CAR survey that indicate that the overwhelming majority of survey respondents have had unsuccessful or unsatisfying experiences trying to do short sales. At the end it also cites that the survey says that the vast majority of the Realtors surveyed said that they would never recommend the lenders that they’ve had to deal with on short sales – as if the lenders cared.
Therein lies a part of the problem – the lenders just don’t care. They don’t care if Realtors don’t like them or their process. They don’t care if their own clients don’t like them or their process. The only people they care about are the politicians that they buy to make sure that they are kept whole in the current economic mess. The article pointed out that legislation backed by CAR to mandate specific decision timelines for short sales - H.R. 1498, "Prompt Decision for Qualification of Short Sale Act of 2011" - is bottled up in some House sub-committee in Congress, where undoubtedly some loyal lender-sponsored toady will probably keep it off the agenda until it dies.
So, being dissatisfied and unhappy with short sales is, and will be, a fact of life for Realtors and their clients on both sides of the deal for the foreseeable future. I guess we need to get over it and get on with things.
For Realtors who just don’t want to deal with them directly, short sales will be like the skunk that walks around your house at night. You may not have dealt with it directly, but the smell is always there and it stinks up the whole area. Short sale lenders are our skunks as Realtors. Some Realtors will figure out ways to work with them without getting sprayed. Some will try and back off after getting sprayed a time or two and many will just have to continue to do business in the area surrounded by the smell of the skunks that they don’t deal with directly. It stinks, but it is reality. Wednesday, August 3, 2011
A reasonable alternative...please!
I saw an article yesterday in some news feed that I get from somewhere (it may have even been a blog) that had the headline "When did America become so cautious?" The article was lamenting the lack of out-of-the-box thinking in American politics. Of course, it was focused upon the recent debit-ceiling crisis and the lack of original ideas and their rigidity of the approaches of the two sides in the debate.
I would submit that this is because all of the money and lobbying influence has lined up behind the extreme wings of the two parties. Members of either party who stray from the party hard-line are reigned in or threatened with the loss of committee assignments and campaign support. There is little room left for compromise or common sense.
I do believe that we are in a technology environment right now that would allow the creation and the success of a more moderate, centrist party. The ability of the Internet to support massive crowd sourcing, as evidenced in the recent uprisings in Egypt and elsewhere in the Middle East, could be used to bypass the need for as much on-the-ground party apparatus as has been required in the past. If Ashton Kutcher can get over a million people to sign up to follow him on Twitter in just as few weeks, I can imagine a charismatic politician being able to do even more.
What we have lacked is that intelligent and charismatic person who is willing and able to take on the established parties. Ross Perot tried it years ago with some success. He was eventually undone by his lack of the necessary political and communications skills to express a clear and credible alternative. He became a caricature.
So, we just need to find that independently wealthy, reasonably intelligent and charismatic person who sees personal value in serving his/her country to form the nucleus of a new centrist party and rally around him/her.
I'd sign up to follow him/her on Twitter and help them get other rational and moderate people elected to Congress.. Heaven knows we need someone better to follow that the clowns that we have in Washington now.
I would submit that this is because all of the money and lobbying influence has lined up behind the extreme wings of the two parties. Members of either party who stray from the party hard-line are reigned in or threatened with the loss of committee assignments and campaign support. There is little room left for compromise or common sense.
I do believe that we are in a technology environment right now that would allow the creation and the success of a more moderate, centrist party. The ability of the Internet to support massive crowd sourcing, as evidenced in the recent uprisings in Egypt and elsewhere in the Middle East, could be used to bypass the need for as much on-the-ground party apparatus as has been required in the past. If Ashton Kutcher can get over a million people to sign up to follow him on Twitter in just as few weeks, I can imagine a charismatic politician being able to do even more.
What we have lacked is that intelligent and charismatic person who is willing and able to take on the established parties. Ross Perot tried it years ago with some success. He was eventually undone by his lack of the necessary political and communications skills to express a clear and credible alternative. He became a caricature.
So, we just need to find that independently wealthy, reasonably intelligent and charismatic person who sees personal value in serving his/her country to form the nucleus of a new centrist party and rally around him/her.
I'd sign up to follow him/her on Twitter and help them get other rational and moderate people elected to Congress.. Heaven knows we need someone better to follow that the clowns that we have in Washington now.
Tuesday, August 2, 2011
“Ignorance is innocence - stupidity comes with experience”
What a great quote to follow up yesterday’s post about short sales. As I look back on things, I think I can claim innocent ignorance in my first couple of short sale experiences. Now that I’ve had a few short sales, I must now admit to the stupidity that comes with experience. That’s one reason that I sought out a partner for the negotiation portion of the short sale business. The more that I experience what goes on in short sales, the more stupid the whole process appears to me.
The main speaker at the recent ConEd class that I attended on short sales made the point early in his presentation that one must leave common sense out of the process. He had great stories about the nonsense that his company runs into all the time in dealing with the lenders on short sales. There is little place for logic or common sense in the process.
Perhaps the most telling indicator that common sense might not prevail is the classification of all of these homes by the lender as “assets.” They are not someone’s home, they are assets. They are not a lovingly cared for family treasures, they are assets. They are not the single most expensive and important possession in someone’s life. They are assets. Once they are abstracted to the status of assets and then lumped with other assets into investment instruments that become the possessions of investors, all connection with reality and common sense is lost.
Assets, after all, must be dealt with using rules and computer models and their fates be decided by committees. Asset managers must be assigned. Committees must meet. Databases of the assets must be created and reports must be generated. Decisions cannot be made in haste with assets. And decisions must be made in an orderly fashion and with the consent of the investors in these assets. An organizational structure must be created to deal with these assets, perhaps even special Web sites created. Why, an entire industry could grow up around these assets – and has.
Meanwhile out in the asset in question it’s been two months and no one has heard anything back from the lender about the short sale offer. Dad still hasn’t found work and the old family asset is starting to deteriorate. The family is innocently ignorant of the stupidity that is going on in the experienced land of asset management.
And yet that is our world of real estate. We do the best that we can to counsel patience and persistence to the people living in the assets. We hold hands with them. We commiserate with them. Sometimes we may cry or pray with them. Out at our end these assets are still someone’s home.
The main speaker at the recent ConEd class that I attended on short sales made the point early in his presentation that one must leave common sense out of the process. He had great stories about the nonsense that his company runs into all the time in dealing with the lenders on short sales. There is little place for logic or common sense in the process.
Perhaps the most telling indicator that common sense might not prevail is the classification of all of these homes by the lender as “assets.” They are not someone’s home, they are assets. They are not a lovingly cared for family treasures, they are assets. They are not the single most expensive and important possession in someone’s life. They are assets. Once they are abstracted to the status of assets and then lumped with other assets into investment instruments that become the possessions of investors, all connection with reality and common sense is lost.
Assets, after all, must be dealt with using rules and computer models and their fates be decided by committees. Asset managers must be assigned. Committees must meet. Databases of the assets must be created and reports must be generated. Decisions cannot be made in haste with assets. And decisions must be made in an orderly fashion and with the consent of the investors in these assets. An organizational structure must be created to deal with these assets, perhaps even special Web sites created. Why, an entire industry could grow up around these assets – and has.
Meanwhile out in the asset in question it’s been two months and no one has heard anything back from the lender about the short sale offer. Dad still hasn’t found work and the old family asset is starting to deteriorate. The family is innocently ignorant of the stupidity that is going on in the experienced land of asset management.
And yet that is our world of real estate. We do the best that we can to counsel patience and persistence to the people living in the assets. We hold hands with them. We commiserate with them. Sometimes we may cry or pray with them. Out at our end these assets are still someone’s home.
Monday, August 1, 2011
Short Sales are with us for a while...
I took a Real Estate Continuing Education class last week that was put on by the owner of a company that does short sales negotiations. He had lots of interesting statistics and stories about short sales, both the horror stories and the good ones. The thing that I took away more than anything else is that this issue will be with us for many years to come. I guess that was pretty obvious because of how far home values have fallen (at least in this area). Locally we are at about 1995 home value levels, which is about 40% lower than the 2006 peak values. So almost everyone who bought in the late 1990's and early 2000's is pretty much guaranteed to be under water. The presenter at this training opined that short sales will be with us (and probably will represent the majority of our business) until at least 2020. I have no reason to doubt that prediction.
I'm not a big fan of short sales. Let's face it, they are a pain in the rear; however, they are also a fact of life in real estate and so much better than a foreclosure. So, after checking them out further, I decided to partner up with this short sale negotiations outfit and re-institute my short sale Web site as a way to generate some business. I own some interesting URL's oriented around short sales and they tend to generate leads. I had turned off ny short sale web sites because the last set of short sale negotiator partners that I had turned out to be sleazy operators, even though they were attorneys (maybe that shouldn't have come as such a surprise).
I'm also theorizing that an improving economy will increase short sales, since there has to be lots of pent-up demand to sell in the Baby Boomer segment that is at, or near, retirement. They need to downsize for retirement and their loss of job income may qualify as their hardship. Certainly many have put themselves in untenable mortgage positions, with most believing when they did so that property values would continue to rise. There also has to be a huge group that needs to move somewhere to take advantage of work opportunities that should start opening up in an improving economy. They'll need to sell here in order to move for jobs.
It's possible that the programs that are being experimented with by some of the big banks to reset loans amounts as part of a loan restructuring will catch on. So far those are aimed at letting the people with toxic ARMs refinance and I'm sure the banks are not real big fans of them either. The banks used to offer a deed-in-lieu option too; but, that has largely fallen out of favor.
So, if you are in Michigan, go to mishortsales.com and check out our short sales program. Doing a short sale certainly beats letting the place go into foreclosure or being really stupid and just walking away.
I'm not a big fan of short sales. Let's face it, they are a pain in the rear; however, they are also a fact of life in real estate and so much better than a foreclosure. So, after checking them out further, I decided to partner up with this short sale negotiations outfit and re-institute my short sale Web site as a way to generate some business. I own some interesting URL's oriented around short sales and they tend to generate leads. I had turned off ny short sale web sites because the last set of short sale negotiator partners that I had turned out to be sleazy operators, even though they were attorneys (maybe that shouldn't have come as such a surprise).
I'm also theorizing that an improving economy will increase short sales, since there has to be lots of pent-up demand to sell in the Baby Boomer segment that is at, or near, retirement. They need to downsize for retirement and their loss of job income may qualify as their hardship. Certainly many have put themselves in untenable mortgage positions, with most believing when they did so that property values would continue to rise. There also has to be a huge group that needs to move somewhere to take advantage of work opportunities that should start opening up in an improving economy. They'll need to sell here in order to move for jobs.
It's possible that the programs that are being experimented with by some of the big banks to reset loans amounts as part of a loan restructuring will catch on. So far those are aimed at letting the people with toxic ARMs refinance and I'm sure the banks are not real big fans of them either. The banks used to offer a deed-in-lieu option too; but, that has largely fallen out of favor.
So, if you are in Michigan, go to mishortsales.com and check out our short sales program. Doing a short sale certainly beats letting the place go into foreclosure or being really stupid and just walking away.
Thursday, July 28, 2011
Well duh! Have they finally figured it out?
Broderick Perkins reported in an RealtyTimes article this morning that Chase and Bank of America have begun programs to offer mortgage modifications to homeowners that involve real reductions in principal. According to his article they have even extended this program to some homeowners who had not yet even ask for relief.
Now that last line generally falls under the “hard to believe” category – big banks helping out underwater homeowners by reducing their loans without them having to ask. Perkins did set that up a bit by explaining that both banks have been under pressure from Washington because of their terrible performances with foreclosures and short sales in the past. I’m sure many Realtors can attest to that.
So, are these real “change of direction” programs or just window dressing to assuage Washington? The article seems to indicate that these programs are being used primarily for customers that had bought into some of the Option ARM products of Washington Mutual and Countrywide, two of the outfits that when bust and were bought out by Chase and BoA respectively. These ARMS were some of the most toxic of mortgage products sold during the “crazy times” of 2003-2006 and are now coming due. Many of these ARMS featured little or no payment against the principal, which put homeowners even further under water.
It’s certainly probable (and much more believable) that Chase and BoA are dong these programs primarily to placate Washington and to avoid having even more Federal programs shove down their throats. The “goodness of their hearts” argument just doesn’t fly.
Many of us in the business have been saying for some time that biting this principal reduction bullet is the only way out of this mess. It’s not clear whether or not these and other banks have some sort of deal with the government to be reimbursed for some or all of the losses that they will be declaring. It seems like I remember that there were provisions in some of the bailout legislation for the banks to be paid out of some of the economic recovery funds for some losses, but I cannot recall the details.
I have had several clients who would have stayed in their homes and been good paying mortgage holders had programs like this been offered to them. Instead they are now living in apartments or rental homes and trying to rebuild their credit. They are part of a tragedy in America that could have been avoided if common sense had prevailed. Of course, common sense seems to be a commodity in short supply these days, especially in Washington.
Let’s hope that this article presaged a true shift in strategy and direction for these and other big banks and that these programs will provide the basis for a way out of the housing mess in which we currently are stuck.
Now that last line generally falls under the “hard to believe” category – big banks helping out underwater homeowners by reducing their loans without them having to ask. Perkins did set that up a bit by explaining that both banks have been under pressure from Washington because of their terrible performances with foreclosures and short sales in the past. I’m sure many Realtors can attest to that.
So, are these real “change of direction” programs or just window dressing to assuage Washington? The article seems to indicate that these programs are being used primarily for customers that had bought into some of the Option ARM products of Washington Mutual and Countrywide, two of the outfits that when bust and were bought out by Chase and BoA respectively. These ARMS were some of the most toxic of mortgage products sold during the “crazy times” of 2003-2006 and are now coming due. Many of these ARMS featured little or no payment against the principal, which put homeowners even further under water.
It’s certainly probable (and much more believable) that Chase and BoA are dong these programs primarily to placate Washington and to avoid having even more Federal programs shove down their throats. The “goodness of their hearts” argument just doesn’t fly.
Many of us in the business have been saying for some time that biting this principal reduction bullet is the only way out of this mess. It’s not clear whether or not these and other banks have some sort of deal with the government to be reimbursed for some or all of the losses that they will be declaring. It seems like I remember that there were provisions in some of the bailout legislation for the banks to be paid out of some of the economic recovery funds for some losses, but I cannot recall the details.
I have had several clients who would have stayed in their homes and been good paying mortgage holders had programs like this been offered to them. Instead they are now living in apartments or rental homes and trying to rebuild their credit. They are part of a tragedy in America that could have been avoided if common sense had prevailed. Of course, common sense seems to be a commodity in short supply these days, especially in Washington.
Let’s hope that this article presaged a true shift in strategy and direction for these and other big banks and that these programs will provide the basis for a way out of the housing mess in which we currently are stuck.
Monday, July 25, 2011
Is the Internet actually getting in the way of real estate?
I work with a number of buyers, most of whom are avid Internet users. That has actually proven to be a bad thing, rather then the good thing that one might have thought it would be. Many of these enthusiastic would-be buyers spend hours searching various Web sites each day in hunt of those illusive deals that I somehow have failed to send to them in my search results.
Of course, they find them. Then they pop off messages to me asking about this house or that, which they found on ObscureRealEstate.com or some other site that claims to have all of the real estate listings (Zillow and Trulia are a couple of biggies that many use). A helpful MLS listing number is seldom included in their messages, just a partial address or a link to some web site that itself doesn’t give much information unless one signs up to have an agent call.
This practice of trolling the Internet in search of previously unmentioned homes for sale has become an obsession for some, but for the most part it is a giant waster of time – theirs and mine. The main reason is that most of the Web sites that people end up on are woefully out of date and are set up mainly to draw the unsuspecting house hunter in so that a “lead” can be give to a agent somewhere.
About 30-40% of the time the great house that the would-be buyer has found has actually been sold for some time. Most of the big real estate sites are terrible at keeping updated, especially those that let agents upload their listings (agents are terrible at keeping things updated on those sites, too). I usually advise my local buyers to at least use the Realtor.com or Realestateone.com - sites that I know are updated every day.
The links to sites with the perfect house on it often resolve to some agent’s personal web site or some local web site of a franchise operation. In those instances there is usually not enough information to even figure out where the house is without signing up to be called by an agent. Those sites are there to generate leads for the franchise agents. They are also most often out of date, so go somewhere else.
Sites like Homes.com and Housevalues.com and Justlisted.com are for-profit lead generation sites whose sole purpose is to lure in unsuspecting buyers and sellers so that they can sell their personal information as leads to hungry Realtors. So, the bottom line is that a lot of time and effort is wasted, both by would-be buyers and by the Realtor that they may be working with in their house hunt. If you find yourself on a site that won’t supply information like the address or the MLS listing number, unless you sign up for something, run (don’t walk) away and find another site.
The Internet is a wonderful thing, but just because you saw something there doesn’t make it true. Just because you see a house “for sale” on a Web site, doesn’t mean that it’s still available. And, just because the pictures that you saw posted there looked great, doesn’t mean that you won’t walk into a real pit, if you visit the place. Let your agent do his/her job and you won’t end up wasting your time or your agent’s time.
Of course, they find them. Then they pop off messages to me asking about this house or that, which they found on ObscureRealEstate.com or some other site that claims to have all of the real estate listings (Zillow and Trulia are a couple of biggies that many use). A helpful MLS listing number is seldom included in their messages, just a partial address or a link to some web site that itself doesn’t give much information unless one signs up to have an agent call.
This practice of trolling the Internet in search of previously unmentioned homes for sale has become an obsession for some, but for the most part it is a giant waster of time – theirs and mine. The main reason is that most of the Web sites that people end up on are woefully out of date and are set up mainly to draw the unsuspecting house hunter in so that a “lead” can be give to a agent somewhere.
About 30-40% of the time the great house that the would-be buyer has found has actually been sold for some time. Most of the big real estate sites are terrible at keeping updated, especially those that let agents upload their listings (agents are terrible at keeping things updated on those sites, too). I usually advise my local buyers to at least use the Realtor.com or Realestateone.com - sites that I know are updated every day.
The links to sites with the perfect house on it often resolve to some agent’s personal web site or some local web site of a franchise operation. In those instances there is usually not enough information to even figure out where the house is without signing up to be called by an agent. Those sites are there to generate leads for the franchise agents. They are also most often out of date, so go somewhere else.
Sites like Homes.com and Housevalues.com and Justlisted.com are for-profit lead generation sites whose sole purpose is to lure in unsuspecting buyers and sellers so that they can sell their personal information as leads to hungry Realtors. So, the bottom line is that a lot of time and effort is wasted, both by would-be buyers and by the Realtor that they may be working with in their house hunt. If you find yourself on a site that won’t supply information like the address or the MLS listing number, unless you sign up for something, run (don’t walk) away and find another site.
The Internet is a wonderful thing, but just because you saw something there doesn’t make it true. Just because you see a house “for sale” on a Web site, doesn’t mean that it’s still available. And, just because the pictures that you saw posted there looked great, doesn’t mean that you won’t walk into a real pit, if you visit the place. Let your agent do his/her job and you won’t end up wasting your time or your agent’s time.
Tuesday, July 19, 2011
Is Facebook already “so yesterday”?
I got an Anonymous Blog comment today on one of my Blogs that caused one of those “uh-oh” moments. This unsolicited and somewhat annoying comment informed me and anyone that might read it (had I actually posted the comment, which I did not) that one can now “buy Facebook Likes”. Perhaps lots of people already knew about this, but it was news to me and a sure indication, in my mind that Facebook has already peaked and is now, so yesterday.
Why do I say that in the face (pardon the intended pun) of ongoing evidence that Facebook is still growing and may exceed 1 billion members this year? Because it is yet another indication that the “suits” have taken over. Try as they might, the Facebook crowd will not be able to stay “cool” once the really cool people find out that they are being had by people who buy “Likes” on Facebook.
There are two things that really tick off the cool people who are the advance guard of success (and the first to abandon ship on a failure or fraud) – companies (sites) that sell out (and sell them out in the process) and companies (sites) that get taken over by the suits – people who figure out how to game the system in order to get to the users with targeted ads. There certainly is an argument to be made that both have occurred with Facebook.
Why does this matter? The truth is that Facebook can coast along on momentum for a couple (maybe a few) years – gaining new members and expanding revenues by selling access to those who sign up; however, it also true that the really cool people who jumped in first are likely to jump back out first, once they figure out what is happening. These are the bleeding-edge adopters and they’ll find the “next big thing” to jump onto.
This is actually quite a natural pattern. Bleeding-edge and early adopters are always looking out for the next cool thing on the Internet or elsewhere in life. They jump onto new things early. They are often fervent supporters and make lots of noise about how great whatever it is that they’ve embraced is. Eventually the rest of us not as cool people jump on the bandwagon, because we’ve read all of these great things that were written by the bleeding edge and early adopter people and we say “I want to be cool, too.” That is when the bulk of the people who jump on anything arrive on the scene. We won’t even talk about the late adopters, who are still unsure about this whole Internet Social Media thing and haven’t jumped on a bandwagon since that got on board with mobile phones, just recently.
So, now Facebook is not about being cool and communicating with your friends. It’s about targeted ads and knowing what you “like” and trying to get you to buy what your friends buy. In other words, it’s not cool anymore because you’ve been sold out and all of the really cool people have moved on. Where did they go? Don’t ask me; I haven’t been cool since 1972. I’m still trying to figure out this Wall thingy on Facebook and have no idea why so many farmers are always asking me to buy something for their sheep. I may move on to the next big thing before I even figure this one out.
Why do I say that in the face (pardon the intended pun) of ongoing evidence that Facebook is still growing and may exceed 1 billion members this year? Because it is yet another indication that the “suits” have taken over. Try as they might, the Facebook crowd will not be able to stay “cool” once the really cool people find out that they are being had by people who buy “Likes” on Facebook.
There are two things that really tick off the cool people who are the advance guard of success (and the first to abandon ship on a failure or fraud) – companies (sites) that sell out (and sell them out in the process) and companies (sites) that get taken over by the suits – people who figure out how to game the system in order to get to the users with targeted ads. There certainly is an argument to be made that both have occurred with Facebook.
Why does this matter? The truth is that Facebook can coast along on momentum for a couple (maybe a few) years – gaining new members and expanding revenues by selling access to those who sign up; however, it also true that the really cool people who jumped in first are likely to jump back out first, once they figure out what is happening. These are the bleeding-edge adopters and they’ll find the “next big thing” to jump onto.
This is actually quite a natural pattern. Bleeding-edge and early adopters are always looking out for the next cool thing on the Internet or elsewhere in life. They jump onto new things early. They are often fervent supporters and make lots of noise about how great whatever it is that they’ve embraced is. Eventually the rest of us not as cool people jump on the bandwagon, because we’ve read all of these great things that were written by the bleeding edge and early adopter people and we say “I want to be cool, too.” That is when the bulk of the people who jump on anything arrive on the scene. We won’t even talk about the late adopters, who are still unsure about this whole Internet Social Media thing and haven’t jumped on a bandwagon since that got on board with mobile phones, just recently.
So, now Facebook is not about being cool and communicating with your friends. It’s about targeted ads and knowing what you “like” and trying to get you to buy what your friends buy. In other words, it’s not cool anymore because you’ve been sold out and all of the really cool people have moved on. Where did they go? Don’t ask me; I haven’t been cool since 1972. I’m still trying to figure out this Wall thingy on Facebook and have no idea why so many farmers are always asking me to buy something for their sheep. I may move on to the next big thing before I even figure this one out.
Monday, July 18, 2011
It’s not the end of the world…
This morning, as I perused my inbox, I took note of two entries that through pure happenstance were positioned one after another. One headline read - Real Estate Outlook: Housing Market Struggles, which was from Realty Times, while the next entry from the Jack’s Winning Words blog carried this lead quote - “Everything will be OK in the end. If it’s not OK, it’s not the end.” (Carolyn Myers). Sometimes Jack’s winning words are more prophetic than others.
Indeed the Realty Times article went on to provide lots of statistics about the economy – slowly improving, but with many issues still evident – and the housing market as a mjor component of the economy – still stalled by employment insecurity and lending difficulties. The article laid out a litany of issues, from the new requirement for higher down payments to the looming threat of the end of the MID and including the still large overhang of distressed houses on the market depressing prices as contributing factors in the continued housing malaise.
Like a broken record the articles about the moribund housing market are getting really old; which makes the words of Jack’s blog even more meaningful, especially to a Realtor. While I hate the popular saw “It is what it is”, in fact it is and, you know, what it’s not is the end of the world. It might be the end of life ands we knew it, but that just means that we need to learn how to live with this new reality and get on with life.
So, bring it on. Hike the down payment requirements, rescind the MID, make home ownership a privilege that people have to strive top achieve and not some sort of subsidized entitlement. It’s not OK, but it’s not the end. We’ll all figure out how to live in this brave new world.
Indeed the Realty Times article went on to provide lots of statistics about the economy – slowly improving, but with many issues still evident – and the housing market as a mjor component of the economy – still stalled by employment insecurity and lending difficulties. The article laid out a litany of issues, from the new requirement for higher down payments to the looming threat of the end of the MID and including the still large overhang of distressed houses on the market depressing prices as contributing factors in the continued housing malaise.
Like a broken record the articles about the moribund housing market are getting really old; which makes the words of Jack’s blog even more meaningful, especially to a Realtor. While I hate the popular saw “It is what it is”, in fact it is and, you know, what it’s not is the end of the world. It might be the end of life ands we knew it, but that just means that we need to learn how to live with this new reality and get on with life.
So, bring it on. Hike the down payment requirements, rescind the MID, make home ownership a privilege that people have to strive top achieve and not some sort of subsidized entitlement. It’s not OK, but it’s not the end. We’ll all figure out how to live in this brave new world.
Wednesday, July 13, 2011
Lookin' good to feel good...
“What we see depends mainly on what we look for.” (John Lubbock) from the Jack’s Winning Words blog. Jack is a retired Lutheran pastor and his blogs are always full of great advice for life. Since the real estate business is just a part of life, the pithy little sayings that he finds and uses always seem to have a real estate bent to them.
We look at a lot of real estate market data and read lots of market reports and articles and some times (maybe most of the time) what we “see” in all of that data and information is what we want to see – what we were looking for. That works well for eternal optimists, since they always seem to find a silver lining in everything that they look at. For others who might be skeptics or pessimists or worse, there is certainly plenty of bad news to be seen and that maybe what they are looking for to begin with. For many of these people the old saw that misery loves company provides them the only opportunity for company; so, they go about trying to make others miserable so they will have company.
So, the choice boils down to finding a reason to be optimistic and happy or finding a reason to be discouraged and down. Hmmm. How much of a no-brainer is that? Don’t worry, be happy. Don’t look for the bad. See the good instead. Try it, you might even like the results.
We look at a lot of real estate market data and read lots of market reports and articles and some times (maybe most of the time) what we “see” in all of that data and information is what we want to see – what we were looking for. That works well for eternal optimists, since they always seem to find a silver lining in everything that they look at. For others who might be skeptics or pessimists or worse, there is certainly plenty of bad news to be seen and that maybe what they are looking for to begin with. For many of these people the old saw that misery loves company provides them the only opportunity for company; so, they go about trying to make others miserable so they will have company.
So, the choice boils down to finding a reason to be optimistic and happy or finding a reason to be discouraged and down. Hmmm. How much of a no-brainer is that? Don’t worry, be happy. Don’t look for the bad. See the good instead. Try it, you might even like the results.
Thursday, July 7, 2011
Are bank accounting rules prolonging the agony?
It seems to me that the long, drawn-out agony of the current recession is being exacerbated by the accounting rules that let the banks off the hook for the loss of value in the housing market, so long as they can stretch things out and don’t have to recognize the losses that have occurred. The silly thing is that everyone knows that the value is gone.
The homeowner certainly knows that the value of his home is about 60-70% of what it was a few years ago. The assessor knows that the value is gone; that’s why the assessment and taxes are down. Even the bank knows that the “assets” that they have on their books are no longer worth what they are on the books for; however, they don’t have to admit that until such time as the homeowner defaults and they have to foreclose or the homeowner forces the issue with a short sale. Certainly the government knows that up to 30-50% (depending upon what area the home is in) of the value of American Homes has vanished; yet program after program refuses to deal with that reality head-on.
The simple truth is that all of the holders of the mortgages on these assets need to be forced to adjust the value of those assets, take their losses and get on with life. Would that be painful – of course it would be. But is this “death of a thousand cuts” method of dealing with the situation any less painful – no, it’s just pain in slow motion. The government certainly has it in its power to help the lenders get through what might be called a reset of their books, but relaxing some of their capital requirements temporarily while they eat the big losses involved and reset or re-issue all of the mortgages involved at the new values and perhaps at today’s rates.
Would implementing this massive reset idea be a huge undertaking and costly for the lenders involved? Sure, but likely no more costly that the slow process of taking losses one foreclosure or short sale at a time. In fact an argument could be made that this method could be less costly than the cost of all of those foreclosures.
What about the stock holders in those institutions, you may ask? Well, it’s like they are standing proudly in front of a Hollywood set – you can see the front of an impressive looking building (the “assets” that are on the books at false values), but you can’t see that it is just a façade with nothing behind it. Like on a Hollywood set. Are the stockholders really any better off holding stock in a company with assets that are at hugely overstated book value but of much less real value? I think not.
I’m sure that the lenders will say that this is impractical, that the losses would be too great. To them I would respond that the losses have already happened and that just covering your eyes and refusing to see them won’t make them go away. The hundreds of thousands of underwater loans are not going to magically regain all of that lost value if you just wait a few months or even a few years. It’s gone. You’re $400,000 ”asset” is now a $250,000 liability and you need to deal with that and not try to ignore it.
The homeowner certainly knows that the value of his home is about 60-70% of what it was a few years ago. The assessor knows that the value is gone; that’s why the assessment and taxes are down. Even the bank knows that the “assets” that they have on their books are no longer worth what they are on the books for; however, they don’t have to admit that until such time as the homeowner defaults and they have to foreclose or the homeowner forces the issue with a short sale. Certainly the government knows that up to 30-50% (depending upon what area the home is in) of the value of American Homes has vanished; yet program after program refuses to deal with that reality head-on.
The simple truth is that all of the holders of the mortgages on these assets need to be forced to adjust the value of those assets, take their losses and get on with life. Would that be painful – of course it would be. But is this “death of a thousand cuts” method of dealing with the situation any less painful – no, it’s just pain in slow motion. The government certainly has it in its power to help the lenders get through what might be called a reset of their books, but relaxing some of their capital requirements temporarily while they eat the big losses involved and reset or re-issue all of the mortgages involved at the new values and perhaps at today’s rates.
Would implementing this massive reset idea be a huge undertaking and costly for the lenders involved? Sure, but likely no more costly that the slow process of taking losses one foreclosure or short sale at a time. In fact an argument could be made that this method could be less costly than the cost of all of those foreclosures.
What about the stock holders in those institutions, you may ask? Well, it’s like they are standing proudly in front of a Hollywood set – you can see the front of an impressive looking building (the “assets” that are on the books at false values), but you can’t see that it is just a façade with nothing behind it. Like on a Hollywood set. Are the stockholders really any better off holding stock in a company with assets that are at hugely overstated book value but of much less real value? I think not.
I’m sure that the lenders will say that this is impractical, that the losses would be too great. To them I would respond that the losses have already happened and that just covering your eyes and refusing to see them won’t make them go away. The hundreds of thousands of underwater loans are not going to magically regain all of that lost value if you just wait a few months or even a few years. It’s gone. You’re $400,000 ”asset” is now a $250,000 liability and you need to deal with that and not try to ignore it.
Monday, June 27, 2011
Bored? Go visit a museum!
Many of my blog readers know that, in addition to being a Realtor, I’m also the President of the Milford Historical Society out in Milford. I appreciate history, but can’t claim to be a history buff. However, when Carolyn and I travel we’ll often spot a museum that peeks our interest and stop in. Sometimes we even make those venues our destination, as we did recently when we set out to see the Norman Rockwell Museum in Stockbridge, Massachusetts.
That trip was a wonderful success. Stockbridge is one of the small towns in the Berkshire Mountains of Massachusetts that the rich and famous of the 1800’s in New York made their summer getaway. In those days, one didn’t just visit for a weekend; families stayed on for the entire summer season, enjoying the cool mountain breezes in the area. Little towns like Stockbridge and Lee, Lennox and Great Barrington and others in the area attracted artists and the rich alike from New York.
The Norman Rockwell museum was everything that we thought it might be, with all of his works (mostly ion prints but with some key originals) on display and his last studio open for tours too. We also visited the nearby home and studio of Daniel Chester French, a noted sculptor of the 1800’s who created the Abraham Lincoln statue that sits in the Lincoln Memorial in Washington. Both of them and all of the historic stores and homes in the area were fun to visit. You get a better since of place and tie when you see that many of their historic homes have been there since the 1700’s.
On our way there I noticed that the JELLO museum was just off the highway in the historic town of Leroy, New York, so we stopped there on the way back. Leroy was the summer getaway for rich people from Rochester and Buffalo, New York. The JELLO museum is housed in a historic building that was once part of the JELLO factory complex that was in Leroy.
The museum is full of artifacts and pictures and stories about the early days of JELLO and the man, Pearle B. Wait, who invented what his wife dubbed Jell-o in 1897. He failed as a salesman of his new invention and sold it in 1899 to Frank Woodward for $450. It was Woodward who figured out how to market the product and made a fortune off of it. The displays of the history of JELLO had many of the familiar TV and print ads for JELLO that I remember as a kid. In the basement of the JELLO museum is a display of carriages and an antique car from Leroy of the late 1800’s, as well as pictures of Leroy in its summer retreat heyday.
Carolyn and I often aim for, or stumble upon, unique museums as we travel. In Florida on one trip we came upon a little place called Sponge-O-Rama. It is located in Tarpon Springs, Florida, which was the sponge capital of the world for a while (or so they claim). Sponge-O-Rama focuses upon the history of the sponging industry in America and specifically that in Florida, which was the sponge capital of the U.S. It also has some information about sponging in other parts of the world and has fascinating displays of the hard helmet diving outfits that were used for much of the sponge diving in Florida waters. Like many other things that people do, the sponge industry basically over worked the sponge beds until the killed off their own livelihood and the industry died.
On another trip, this one around Lake Michigan (a part of the Great Lakes Circle Tour) we stopped in at Circus World in Baraboo, Wisconsin, the winter home of many of the great touring circuses in the late 1800’s and early 1900’s. From their Web site comes this history - The Ringling Bros. Circus was founded in Baraboo, WI, in 1884 by five brothers: Al, Otto, Charles, John and Alf T. Ringling. Ringlingville was the name for the original Ringling Bros. Circus winter quarters in Baraboo. The buildings, standing along the north bank of the Baraboo River, date from 1897 through 1918 and are the largest surviving group of original circus structures in North America. Circus World's collection of circus artifacts is perhaps the largest in the world. It includes over 210 original wagons and vehicles once used by American, English and Irish circuses.
Circus World houses an exceptional collection of circus ads and posters, with over 9,500 multi-colored circus posters that range in size from half-sheets to a large 80-sheet Buffalo Bill Wild West poster measuring 9' high and 70' long. The collection also includes thousands of journals, manuscripts, business records, original fine art oil paintings, hand bills, heralds, programs, artifacts of circus performers and a collection of rare photographs and negatives.
On a trip that is closer to home, we went to the Merry-Go-Round Museum in Sandusky, Ohio, where they have interesting displays of carousel history and on the art of carving carousel animals. They actually have animals being carved, so that you can watch the carving techniques used. Of course they have a working carousel, so you could take the kids and let them ride. There is another museum dedicated to carousels and it’s actually called he Carousel Museum. It’s out in Bristol, Connecticut, which I dare say will now become a must see destination for a future trip. The Carousel Museum claims toe have the worlds largest collection of carousel animals and is dedicated to collecting, restoring, and preserving carousel art and memorabilia.
Of course, even closer to home is the Dossin Great Lakes Museum on Belle Island, which provides a fascinating look at the life at “sea” on the Great Lakes. You could also drive to Vermillion in Ohio to Located in the nautical town of Vermilion, Ohio Its Inland Seas Maritime Museum is a key attraction on Ohio's north coast, and is a focal point of the historic Harbour Town district of Vermilion. Visitors to the museum come from around the world as well as from the U.S. and Canada. The museum contains one of the world's largest collections of Great Lakes historical maritime artifacts, documents, ship models, and original artwork. And just a couple of hours north of us is the Great Lake Lore Maritime Museum in Rogers City, Michigan.
Without even leaving the area there are a bunch of great museums and historical attractions that document what life was like for the pioneers in this region. The Milford Museum, in downtown Milford; the Waterford Historical Society’s display of buildings and artifacts in Fish Hatchery Park and Greenmead Historical Park are three good local destinations. Since most of these smaller museums are run by volunteer organizations, it is best to look them up on the internet first to see when they are open. Of course we also are blessed with the Henry Ford museum, which is large enough to require several trips to take it all in.
So, the next time you’re bored, go find a local museum and learn something new. Maybe you can find a museum that focuses on some specific person or product or other obscure bit of our history. It’s great to see how kids take to some of these sites. Since they get so little exposure to history in school any more, and most of that at a national or international level; many of them know nothing about the history of the towns and villages that they live in or about the lifestyles of the pioneers and early settlers. Take the kids and show them how their great, great great, grandparents lived. Then they can ask mee-maw the next time they see her if she churned her own butter or carried water into the house in wooden buckets for a bath.
Tuesday, June 21, 2011
Fail your way to success...
From the Jack’s Winning Words blog come this tidbit of wisdom - “I have failed many times, and that’s why I’m a success.” (Michael Jordan).
Michael would be right at home starting a career as a Realtor®, since learning by failures seems to be the methodology of choice for training of new agents. I suppose that there is really little choice about that, since it would be impossible to cover every variation that comes up in a real estate deal. The nature of the beast is that every deal is different, with unique challenges. How do you teach that? Most companies with good training programs cover all of the basics and focus some on problem solving and using available resources wisely to resolve issues. Some even have mentoring programs which pairs up experienced agents with rookies. I’ve done that with several newbies.
A key to succeeding in an environment like real estate sales is not of be afraid to make those mistakes, to fail, so that you learn. Most mistakes can be corrected. A common reason for failure among new agents is that the fear of failure prevents them from even trying. They get frozen in place by the fear that they’ll look stupid in front of a potential client. “What will I say if they ask me how long I’ve been an agent or how many homes that I’ve sold?”, is a common question for new agents. That’s where the mentoring programs can help a lot by providing that seasoned veteran to ride along and provide a crutch to lean on, if needed. Another fear is how to compete for listings against seasoned agents. Here again, having a strong company behind you, like Real Estate One in Michigan, is a great equalizer. You are a part of a bigger, stronger team than any of those competitors.
One key for Michael Jordan and for new real estate agents is to learn from those failures. What worked and what didn’t. What could you do differently next time – and remember that there will always be a next time. What tools or resources could you have used and how will you work them into your future business opportunities.
The other key to success is to keep trying. Don’t let failure get you down, it’s just part of the job. It means you’re doing something – maybe not right yet, but at least something. Hearing a NO from a potential client, is better than not hearing anything at all because you never tried. So, get out there and fail today. Today’s failure will help you succeed tomorrow.
Michael would be right at home starting a career as a Realtor®, since learning by failures seems to be the methodology of choice for training of new agents. I suppose that there is really little choice about that, since it would be impossible to cover every variation that comes up in a real estate deal. The nature of the beast is that every deal is different, with unique challenges. How do you teach that? Most companies with good training programs cover all of the basics and focus some on problem solving and using available resources wisely to resolve issues. Some even have mentoring programs which pairs up experienced agents with rookies. I’ve done that with several newbies.
A key to succeeding in an environment like real estate sales is not of be afraid to make those mistakes, to fail, so that you learn. Most mistakes can be corrected. A common reason for failure among new agents is that the fear of failure prevents them from even trying. They get frozen in place by the fear that they’ll look stupid in front of a potential client. “What will I say if they ask me how long I’ve been an agent or how many homes that I’ve sold?”, is a common question for new agents. That’s where the mentoring programs can help a lot by providing that seasoned veteran to ride along and provide a crutch to lean on, if needed. Another fear is how to compete for listings against seasoned agents. Here again, having a strong company behind you, like Real Estate One in Michigan, is a great equalizer. You are a part of a bigger, stronger team than any of those competitors.
One key for Michael Jordan and for new real estate agents is to learn from those failures. What worked and what didn’t. What could you do differently next time – and remember that there will always be a next time. What tools or resources could you have used and how will you work them into your future business opportunities.
The other key to success is to keep trying. Don’t let failure get you down, it’s just part of the job. It means you’re doing something – maybe not right yet, but at least something. Hearing a NO from a potential client, is better than not hearing anything at all because you never tried. So, get out there and fail today. Today’s failure will help you succeed tomorrow.
Sunday, June 19, 2011
Finally some good market news to share
http://tinyurl.com/dx2nq5I finally have some good news to share about my little patch in the overall real estate market. Consistent with reports at the national level, distressed sales, as a percentage of overall sales in my market areas are down. In fact, for the first time this year I have more local markets below 50% distressed sales than those above that mark. I still have one market that is mostly distressed sales (70%), bit even it is showing signs of stabilizing.
See the June, 2011, market sales results for June in the Southeastern Michigan markets of Milford, Commerce, White Lake, Highland, South Lyon, Green Oak, Brighton, Hartland and West Bloomfield at http://tinyurl.com/dx2nq5
You'll find the Year-To-Date statistics for those markets there, too. Anecdotal evidence also points to a slow down in value loss in these markets, with more sales taking place at the assessed value or higher than has happened in a long time. Since they are closing, the homes must be appraising for those higher values, too.
The issue now may quickly become the lack of inventory as would-be sellers still seem to be reluctant to list and we are running out of diestressed inventory. We had another pause in foreclosures in MIchigan when the Attorney Genertal announced that he is investigating the whole MERS and robo-signing mess for Michigan foreclosures. Hopefully that will be over quickly and we can work our way through the foreclosure overhang and get back to a more normal market.
See the June, 2011, market sales results for June in the Southeastern Michigan markets of Milford, Commerce, White Lake, Highland, South Lyon, Green Oak, Brighton, Hartland and West Bloomfield at http://tinyurl.com/dx2nq5
You'll find the Year-To-Date statistics for those markets there, too. Anecdotal evidence also points to a slow down in value loss in these markets, with more sales taking place at the assessed value or higher than has happened in a long time. Since they are closing, the homes must be appraising for those higher values, too.
The issue now may quickly become the lack of inventory as would-be sellers still seem to be reluctant to list and we are running out of diestressed inventory. We had another pause in foreclosures in MIchigan when the Attorney Genertal announced that he is investigating the whole MERS and robo-signing mess for Michigan foreclosures. Hopefully that will be over quickly and we can work our way through the foreclosure overhang and get back to a more normal market.
Wednesday, June 15, 2011
The boy who cried wolf grew up to be a Realtor
I’m feeling a bit like the boy who cried wolf from the children’s story. In his case he started crying “Wolf” to attract the attention of the town’s people, so that they would come running and he wouldn’t be lonely. He was lonely and bored spending all of his time tending the sheep with nothing much happening and no one to talk to.
As a Realtor, I look back over the last 3-4 years and can see how many times I cried “Wolf” or at least a real estate equivalent of that – “we’ve bottomed out and it’s time to sell.” I know that I’ve written blog posts to that affect at least four times in the last few years. I also know that I’ve been wrong all four times. In fact, things just kept getting worse – home values continued to sell, foreclosures and short sales continued to dominate the market and would-be sellers continued to sit on the sidelines.
In my case I suppose it was hope that things had bottomed out as much as anything, that motivated those posts; although it did get pretty lonely there for a while, with my listing inventory down to just one home for a while. I guess I was trying to convince myself as much as any reader of the posts that things had finally taken a turn for the better; or, at least, that they had stopped getting worse as fast. In fact the last couple of times it was that statement that the bleeding hadn’t stopped, but at least it had slowed that served as the most “positive” aspect of the post.
The other things that I noticed is that the recovery was like a mirage – always on the horizon, but never reachable. Starting in 2008, and based upon the combined opinions of the pundits of our industry, I predicted that 2010 would be the turn around year for real estate. Then it was to be 2011 for sure. Now a recovery starting in 2012 is iffy, but is still being held up by various economists and experts as at least the level off and start back year. We’ll see.
One thing that I’ve been fairly consistent about is that any recovery isn’t going to quickly recapture the lost value that this recession cost all of us. I’ve been saying a least a decade and now it looks more like two decades to get anywhere 2006 value levels. In some areas that will never happen. I’ve also been citing this recession as a fundamental reset of our economy in many areas, especially in the rust belt.
One can only get so far using analogies for the current situation, since analogies depend upon being able to relate the object of the analogy to something that has happened before that people are familiar with. We don’t use the Great Depression all that much (other than for convenient statistical comparisons, because most people alive today didn’t live through the Great Depression.
After the Great Depression economist calculated that it took 17 years for homeowners to recover the home value lost with the economic collapse. It may well take that long this time, too, to recover the value that we’ve lost. That will vary state by state and city by city. I saw a repot today that stated that homes in some areas like Pittsburg had lost as little as 1% of their value during this recession; while other areas, like Detroit or Las Vegas have lost 50-60% of pre-bust home values. Unless hyperinflation is allowed to run wild during a recovery, it is easy t see why it will take so long to recoup those kinds of losses.
So, is that dust on the horizon the cavalry of a recovery riding to our rescue or more recession Indians here with more loss arrows? I gotta go with the theory that 2012 is the year of the turn around; otherwise, it gets too depressing. I can see the bottom from here.
Yep. That’s my story and I’m stickin’ to it.
As a Realtor, I look back over the last 3-4 years and can see how many times I cried “Wolf” or at least a real estate equivalent of that – “we’ve bottomed out and it’s time to sell.” I know that I’ve written blog posts to that affect at least four times in the last few years. I also know that I’ve been wrong all four times. In fact, things just kept getting worse – home values continued to sell, foreclosures and short sales continued to dominate the market and would-be sellers continued to sit on the sidelines.
In my case I suppose it was hope that things had bottomed out as much as anything, that motivated those posts; although it did get pretty lonely there for a while, with my listing inventory down to just one home for a while. I guess I was trying to convince myself as much as any reader of the posts that things had finally taken a turn for the better; or, at least, that they had stopped getting worse as fast. In fact the last couple of times it was that statement that the bleeding hadn’t stopped, but at least it had slowed that served as the most “positive” aspect of the post.
The other things that I noticed is that the recovery was like a mirage – always on the horizon, but never reachable. Starting in 2008, and based upon the combined opinions of the pundits of our industry, I predicted that 2010 would be the turn around year for real estate. Then it was to be 2011 for sure. Now a recovery starting in 2012 is iffy, but is still being held up by various economists and experts as at least the level off and start back year. We’ll see.
One thing that I’ve been fairly consistent about is that any recovery isn’t going to quickly recapture the lost value that this recession cost all of us. I’ve been saying a least a decade and now it looks more like two decades to get anywhere 2006 value levels. In some areas that will never happen. I’ve also been citing this recession as a fundamental reset of our economy in many areas, especially in the rust belt.
One can only get so far using analogies for the current situation, since analogies depend upon being able to relate the object of the analogy to something that has happened before that people are familiar with. We don’t use the Great Depression all that much (other than for convenient statistical comparisons, because most people alive today didn’t live through the Great Depression.
After the Great Depression economist calculated that it took 17 years for homeowners to recover the home value lost with the economic collapse. It may well take that long this time, too, to recover the value that we’ve lost. That will vary state by state and city by city. I saw a repot today that stated that homes in some areas like Pittsburg had lost as little as 1% of their value during this recession; while other areas, like Detroit or Las Vegas have lost 50-60% of pre-bust home values. Unless hyperinflation is allowed to run wild during a recovery, it is easy t see why it will take so long to recoup those kinds of losses.
So, is that dust on the horizon the cavalry of a recovery riding to our rescue or more recession Indians here with more loss arrows? I gotta go with the theory that 2012 is the year of the turn around; otherwise, it gets too depressing. I can see the bottom from here.
Yep. That’s my story and I’m stickin’ to it.
Tuesday, June 14, 2011
Living at the bottom of the heap…
The recently released Clear Capital (www.clearcapital.com) monthly Home Data Index™ (HDI) Market Report reported on the hottest real estate markets and the worst in the U.S. I guess I wasn’t expecting the Detroit area to be in the first bracket, but I also wasn’t thinking that we’d be the worst – the market that continues to have the highest devaluation of homes in America – but there we were.
Now, the Clear Capitol report defines the Detroit area market as Detroit, Livonia and Warren, so I guess there’s some wiggle room for me to say, “Yeah, but that’s not Milford.” But the point of the report is that our whole area continues to suffer home value declines. In the report the Detroit metro area is shown as suffering a 13.2% Quart over Quarter drop and a 12.6% Year over Year drop compared to 2010. The report also shows what they call the REO saturation point (the % of homes sold that are foreclosures) as 58% - the highest rate on the charts.
The report continues: Midwest markets of Detroit, Cleveland and Columbus continue to be hit particularly hard, posting three of the largest quarterly price declines. The nationwide uptick in distressed home prices were absent in these three markets. REO saturation rates well above 40 and 50 percent (Detroit, 58.0%; Cleveland, 44.3%; Columbus, 45.6%) pushed these markets to double-digit quarter-over-quarter home price declines.
My own data out in my little market area tends to agree with the saturation percentage, at least in some of the markets that I cover. So far in June, the Highland market is running at 70% distressed sales (I define distressed as foreclosures and short sales, the majority of which are foreclosures right now). Milford is at 60% so far, with Commerce Township running at 50%, West Bloomfield at 48% and White Lake at 46%. However, the median sold values charts in most of those areas show an increase the last couple of months, which says that more expensive distressed homes are selling now.
The report talks of an average forecast value loss in the midsection of the country of about 8% for this year, as compared to double digit losses in the past and I think I can agree with that figure. We seem to be losing value at a slower rate this year. The bleeding hasn’t stopped, but it has slowed. Of course that could be that we’re running out of blood, too.
The report doesn’t try to explain the root causes of the continued decline other than some generalities about the auto industry problems and continued high unemployment rates in the rust-belt states. I’d certainly add that FUD (Fear, Uncertainty and Doubt) still reins in Michigan, even with Captain Sunshine as governor.
So here we are again – worst in the nation, again. At least we have no where else to go but up, once we stop falling.
Now, the Clear Capitol report defines the Detroit area market as Detroit, Livonia and Warren, so I guess there’s some wiggle room for me to say, “Yeah, but that’s not Milford.” But the point of the report is that our whole area continues to suffer home value declines. In the report the Detroit metro area is shown as suffering a 13.2% Quart over Quarter drop and a 12.6% Year over Year drop compared to 2010. The report also shows what they call the REO saturation point (the % of homes sold that are foreclosures) as 58% - the highest rate on the charts.
The report continues: Midwest markets of Detroit, Cleveland and Columbus continue to be hit particularly hard, posting three of the largest quarterly price declines. The nationwide uptick in distressed home prices were absent in these three markets. REO saturation rates well above 40 and 50 percent (Detroit, 58.0%; Cleveland, 44.3%; Columbus, 45.6%) pushed these markets to double-digit quarter-over-quarter home price declines.
My own data out in my little market area tends to agree with the saturation percentage, at least in some of the markets that I cover. So far in June, the Highland market is running at 70% distressed sales (I define distressed as foreclosures and short sales, the majority of which are foreclosures right now). Milford is at 60% so far, with Commerce Township running at 50%, West Bloomfield at 48% and White Lake at 46%. However, the median sold values charts in most of those areas show an increase the last couple of months, which says that more expensive distressed homes are selling now.
The report talks of an average forecast value loss in the midsection of the country of about 8% for this year, as compared to double digit losses in the past and I think I can agree with that figure. We seem to be losing value at a slower rate this year. The bleeding hasn’t stopped, but it has slowed. Of course that could be that we’re running out of blood, too.
The report doesn’t try to explain the root causes of the continued decline other than some generalities about the auto industry problems and continued high unemployment rates in the rust-belt states. I’d certainly add that FUD (Fear, Uncertainty and Doubt) still reins in Michigan, even with Captain Sunshine as governor.
So here we are again – worst in the nation, again. At least we have no where else to go but up, once we stop falling.
Friday, June 10, 2011
The pump has rejected your card…
I just returned from a short vacation over to the Berkshires in Massachusetts. Carolyn and I went there to visit the Norman Rockwell museum and to take in the other local attractions, of which there are many. The area of the Berkshires that we were in – Lee and the Stockbridges (East and West) and Lennox – was in the late 19th century a favorite summer spot for the wealthy of New York. They would come in May and stay until September to enjoy the mountain vies and the cooling breezes that blow year around in the hills around the area.
We enjoyed the stay and the Rockwell museum. We also visit the home and studio of the man who created the Lincoln Memorial statue of Abe Lincoln that graces the National Mall – Daniel Chester French. It was fascinating to see the many variations that he tried before getting to the design that sits on the mall now. There were lots of other interesting historical building and homes to visit in the area, so we had a full three days of exploring and sightseeing. It’s a visit worth making, if you need a destination for a vacation.
It was in the return trip that I had the experience of being rejected by a gas pump. Perhaps I should say that my credit card was rejected by the pump, not me. What a frustrating experience that was. Now I hasten to add that I likely brought much of this on myself. We had been traveling for some time on I-90 in New York and it was time to get some gas. I pulled in to the Sunoco Station at one of the thruway service centers. It had one of the self-service pumps that we are all experienced at using. I pushed in my card and quickly took it out (as instructed) and then did the unthinkable – I took the hose off the hook before the pump had finished it’s authorization routine. Apparently that really ticked off the pump, because things went downhill from there.
After the pump cycled through a couple of more questions and indicated that it was “Authorizing” my transaction, it must have noticed that I had jumped the gun and taken the hose off the hook early. It got mad! It told me to replace the hose to the hook. Then it told me that it could not authorized my transaction. I suppose that I should have supplicated myself to the pump at that point; but, instead, I just put the hose back and tried to start the transaction over. No way, said the pump. Your transaction cannot be authorized.
Frustrated, I put the hose back on the pump again and went inside to speak to the attendant. His was response was “The pump has rejected your credit card.” Well, I asked, can’t you override it and let me charge this and get on my way? “No,” he said, “the pump has rejected your card.” Sensing that further conversation with this minion was worthless, I said fine and returned to the pump. Determined to get gas I used a different card and followed the instructions of the pump to the letter.
As a follow-up, I immediately called the card company and inquired as to why the credit transaction had been rejected. It had not. They had no record of the pump even trying to contact them. The pump made the decision on the spot and in real –time to reject me and my card because I had not followed its instructions. Of course the human on the scene had no authority or inclination to do anything to overrule the pump.
We got our gas and continued on our journey; but, it is a sad commentary on where we have arrived as a society when human-based common sense has been programmed out of the decision making process. The guy behind the counter is just there because the pump apparently can’t handle the register and the candy sales. Otherwise the pump rules.
We enjoyed the stay and the Rockwell museum. We also visit the home and studio of the man who created the Lincoln Memorial statue of Abe Lincoln that graces the National Mall – Daniel Chester French. It was fascinating to see the many variations that he tried before getting to the design that sits on the mall now. There were lots of other interesting historical building and homes to visit in the area, so we had a full three days of exploring and sightseeing. It’s a visit worth making, if you need a destination for a vacation.
It was in the return trip that I had the experience of being rejected by a gas pump. Perhaps I should say that my credit card was rejected by the pump, not me. What a frustrating experience that was. Now I hasten to add that I likely brought much of this on myself. We had been traveling for some time on I-90 in New York and it was time to get some gas. I pulled in to the Sunoco Station at one of the thruway service centers. It had one of the self-service pumps that we are all experienced at using. I pushed in my card and quickly took it out (as instructed) and then did the unthinkable – I took the hose off the hook before the pump had finished it’s authorization routine. Apparently that really ticked off the pump, because things went downhill from there.
After the pump cycled through a couple of more questions and indicated that it was “Authorizing” my transaction, it must have noticed that I had jumped the gun and taken the hose off the hook early. It got mad! It told me to replace the hose to the hook. Then it told me that it could not authorized my transaction. I suppose that I should have supplicated myself to the pump at that point; but, instead, I just put the hose back and tried to start the transaction over. No way, said the pump. Your transaction cannot be authorized.
Frustrated, I put the hose back on the pump again and went inside to speak to the attendant. His was response was “The pump has rejected your credit card.” Well, I asked, can’t you override it and let me charge this and get on my way? “No,” he said, “the pump has rejected your card.” Sensing that further conversation with this minion was worthless, I said fine and returned to the pump. Determined to get gas I used a different card and followed the instructions of the pump to the letter.
As a follow-up, I immediately called the card company and inquired as to why the credit transaction had been rejected. It had not. They had no record of the pump even trying to contact them. The pump made the decision on the spot and in real –time to reject me and my card because I had not followed its instructions. Of course the human on the scene had no authority or inclination to do anything to overrule the pump.
We got our gas and continued on our journey; but, it is a sad commentary on where we have arrived as a society when human-based common sense has been programmed out of the decision making process. The guy behind the counter is just there because the pump apparently can’t handle the register and the candy sales. Otherwise the pump rules.
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